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When I open tabs, I am automatically logged out of all tabs.

  • 2 replies
  • 0 have this problem
  • 3 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
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Issue

Firefox is having problems with certain web sites

Description

On a certain website, I like to work in tabs. I mainly am on the forums, and will have multiple threads up on tabs. However lately, every time I open a tab I get logged out.

If I stay and work in ONE tab I am fine, but if I open a second tab I am automatically logged out.

I have cleared cache, cookies, and all browsing history. I have gone in and deleted/renamed the cookies.sqlite file, restarted Firefox, and that still doesn't help. I upgraded to the newest version of Firefox, and still doesn't work right.

URL of affected sites

magistream.com

Troubleshooting information

  Application Basics
        Name         Firefox
        Version         3.6.6
        Profile Directory
          Open Containing Folder
        Installed Plugins
          about:plugins
        Build Configuration
          about:buildconfig

  Extensions
        Name
        Version
        Enabled
        ID
        Answers         2.3.54         true          
        ChaCha Expeditor Helper         1.5         false         chachaexpeditorhelper@matt.barbieri
        ChaCha Guide App Toolbar         1.2         true         chachaguidebar@chacha.com
        ClickCapper         1.2         true         clickcapper@codewolf
        Microsoft .NET Framework Assistant         0.0.0         false         {20a82645-c095-46ed-80e3-08825760534b}
        Personas         1.5.3         true         personas@christopher.beard
        Echofon         1.9.6.4         true         twitternotifier@naan.net

  Modified Preferences
      Name
      Value
        accessibility.typeaheadfind.flashBar         0
        browser.history_expire_days.mirror         180
        browser.history_expire_days_min         10
        browser.places.importBookmarksHTML         false
        browser.places.importDefaults         false
        browser.places.migratePostDataAnnotations         false
        browser.places.smartBookmarksVersion         2
        browser.places.updateRecentTagsUri         false
        browser.startup.homepage         http://google.com/
        browser.startup.homepage_override.mstone         rv:1.9.2.6
        browser.tabs.warnOnClose         false
        browser.zoom.full         false
        extensions.lastAppVersion         3.6.6
        network.cookie.prefsMigrated         true
        network.protocol-handler.warn-external.aim         false
        network.protocol-handler.warn-external.dnupdate         false
        places.last_vacuum         1277832272
        print.print_printer         Lexmark 1200 Series
        print.printer_Lexmark_1200_Series.print_bgcolor         false
        print.printer_Lexmark_1200_Series.print_bgimages         false
        print.printer_Lexmark_1200_Series.print_command
        print.printer_Lexmark_1200_Series.print_downloadfonts         false
        print.printer_Lexmark_1200_Series.print_edge_bottom         0
        print.printer_Lexmark_1200_Series.print_edge_left         0
        print.printer_Lexmark_1200_Series.print_edge_right         0
        print.printer_Lexmark_1200_Series.print_edge_top         0
        print.printer_Lexmark_1200_Series.print_evenpages         true
        print.printer_Lexmark_1200_Series.print_footercenter
        print.printer_Lexmark_1200_Series.print_footerleft         &PT
        print.printer_Lexmark_1200_Series.print_footerright         &D
        print.printer_Lexmark_1200_Series.print_headercenter
        print.printer_Lexmark_1200_Series.print_headerleft         &T
        print.printer_Lexmark_1200_Series.print_headerright         &U
        print.printer_Lexmark_1200_Series.print_in_color         true
        print.printer_Lexmark_1200_Series.print_margin_bottom         0.5
        print.printer_Lexmark_1200_Series.print_margin_left         0.5
        print.printer_Lexmark_1200_Series.print_margin_right         0.5
        print.printer_Lexmark_1200_Series.print_margin_top         0.5
        print.printer_Lexmark_1200_Series.print_oddpages         true
        print.printer_Lexmark_1200_Series.print_orientation         0
        print.printer_Lexmark_1200_Series.print_pagedelay         500
        print.printer_Lexmark_1200_Series.print_paper_data         1
        print.printer_Lexmark_1200_Series.print_paper_height         11.00
        print.printer_Lexmark_1200_Series.print_paper_size_type         0
        print.printer_Lexmark_1200_Series.print_paper_size_unit         0
        print.printer_Lexmark_1200_Series.print_paper_width         8.50
        print.printer_Lexmark_1200_Series.print_reversed         false
        print.printer_Lexmark_1200_Series.print_scaling         1.00
        print.printer_Lexmark_1200_Series.print_shrink_to_fit         false
        print.printer_Lexmark_1200_Series.print_to_file         false
        print.printer_Lexmark_1200_Series.print_unwriteable_margin_bottom         0
        print.printer_Lexmark_1200_Series.print_unwriteable_margin_left         0
        print.printer_Lexmark_1200_Series.print_unwriteable_margin_right         0
        print.printer_Lexmark_1200_Series.print_unwriteable_margin_top         0
        print.printer_Lexmark_2300_Series.print_bgcolor         false
        print.printer_Lexmark_2300_Series.print_bgimages         false
        print.printer_Lexmark_2300_Series.print_command
        print.printer_Lexmark_2300_Series.print_downloadfonts         false
        print.printer_Lexmark_2300_Series.print_edge_bottom         0
        print.printer_Lexmark_2300_Series.print_edge_left         0
        print.printer_Lexmark_2300_Series.print_edge_right         0
        print.printer_Lexmark_2300_Series.print_edge_top         0
        print.printer_Lexmark_2300_Series.print_evenpages         true
        print.printer_Lexmark_2300_Series.print_footercenter
        print.printer_Lexmark_2300_Series.print_footerleft         &PT
        print.printer_Lexmark_2300_Series.print_footerright         &D
        print.printer_Lexmark_2300_Series.print_headercenter
        print.printer_Lexmark_2300_Series.print_headerleft         &T
        print.printer_Lexmark_2300_Series.print_headerright         &U
        print.printer_Lexmark_2300_Series.print_in_color         true
        print.printer_Lexmark_2300_Series.print_margin_bottom         0.5
        print.printer_Lexmark_2300_Series.print_margin_left         0.5
        print.printer_Lexmark_2300_Series.print_margin_right         0.5
        print.printer_Lexmark_2300_Series.print_margin_top         0.5
        print.printer_Lexmark_2300_Series.print_oddpages         true
        print.printer_Lexmark_2300_Series.print_orientation         0
        print.printer_Lexmark_2300_Series.print_pagedelay         500
        print.printer_Lexmark_2300_Series.print_paper_data         1
        print.printer_Lexmark_2300_Series.print_paper_height         11.00
        print.printer_Lexmark_2300_Series.print_paper_size_type         0
        print.printer_Lexmark_2300_Series.print_paper_size_unit         0
        print.printer_Lexmark_2300_Series.print_paper_width         8.50
        print.printer_Lexmark_2300_Series.print_reversed         false
        print.printer_Lexmark_2300_Series.print_scaling         1.00
        print.printer_Lexmark_2300_Series.print_shrink_to_fit         false
        print.printer_Lexmark_2300_Series.print_to_file         false
        print.printer_Lexmark_2300_Series.print_unwriteable_margin_bottom         0
        print.printer_Lexmark_2300_Series.print_unwriteable_margin_left         0
        print.printer_Lexmark_2300_Series.print_unwriteable_margin_right         0
        print.printer_Lexmark_2300_Series.print_unwriteable_margin_top         0
        privacy.clearOnShutdown.cookies         false
        privacy.clearOnShutdown.sessions         false
        privacy.cpd.sessions         false
        privacy.popups.showBrowserMessage         false
        privacy.sanitize.migrateFx3Prefs         true
        privacy.sanitize.timeSpan         4
        security.default_personal_cert         Select Automatically
        security.warn_entering_weak         false
        security.warn_viewing_mixed         false

Firefox version

3.6.6

Operating system

Windows Vista

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6

Plugins installed

  • -Office Plugin for Netscape Navigator
  • Yahoo! activeX Plug-in Bridge
  • np-mswmp
  • kanevapatch
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • getplusplusadobe16263
  • 6.0.12.732
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Default Plug-in
  • Provides additional functionality on Facebook. See our web site for details.
  • Shockwave Flash 10.0 r32
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • GEPlugin
  • Yahoo Application State Plugin version 1.0.0.7
  • 3.0.40818.0
  • Office Live Update v1.4
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Google Update
  • Java Plug-in 1.6.0 for Netscape Navigator (DLL Helper)
== Issue == Firefox is having problems with certain web sites == Description == On a certain website, I like to work in tabs. I mainly am on the forums, and will have multiple threads up on tabs. However lately, every time I open a tab I get logged out. If I stay and work in ONE tab I am fine, but if I open a second tab I am automatically logged out. I have cleared cache, cookies, and all browsing history. I have gone in and deleted/renamed the cookies.sqlite file, restarted Firefox, and that still doesn't help. I upgraded to the newest version of Firefox, and still doesn't work right. == URL of affected sites == magistream.com == Troubleshooting information == Application Basics Name Firefox Version 3.6.6 Profile Directory Open Containing Folder Installed Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID Answers 2.3.54 true ChaCha Expeditor Helper 1.5 false chachaexpeditorhelper@matt.barbieri ChaCha Guide App Toolbar 1.2 true chachaguidebar@chacha.com ClickCapper 1.2 true clickcapper@codewolf Microsoft .NET Framework Assistant 0.0.0 false {20a82645-c095-46ed-80e3-08825760534b} Personas 1.5.3 true personas@christopher.beard Echofon 1.9.6.4 true twitternotifier@naan.net Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.history_expire_days.mirror 180 browser.history_expire_days_min 10 browser.places.importBookmarksHTML false browser.places.importDefaults false browser.places.migratePostDataAnnotations false browser.places.smartBookmarksVersion 2 browser.places.updateRecentTagsUri false browser.startup.homepage http://google.com/ browser.startup.homepage_override.mstone rv:1.9.2.6 browser.tabs.warnOnClose false browser.zoom.full false extensions.lastAppVersion 3.6.6 network.cookie.prefsMigrated true network.protocol-handler.warn-external.aim false network.protocol-handler.warn-external.dnupdate false places.last_vacuum 1277832272 print.print_printer Lexmark 1200 Series print.printer_Lexmark_1200_Series.print_bgcolor false print.printer_Lexmark_1200_Series.print_bgimages false print.printer_Lexmark_1200_Series.print_command print.printer_Lexmark_1200_Series.print_downloadfonts false print.printer_Lexmark_1200_Series.print_edge_bottom 0 print.printer_Lexmark_1200_Series.print_edge_left 0 print.printer_Lexmark_1200_Series.print_edge_right 0 print.printer_Lexmark_1200_Series.print_edge_top 0 print.printer_Lexmark_1200_Series.print_evenpages true print.printer_Lexmark_1200_Series.print_footercenter print.printer_Lexmark_1200_Series.print_footerleft &PT print.printer_Lexmark_1200_Series.print_footerright &D print.printer_Lexmark_1200_Series.print_headercenter print.printer_Lexmark_1200_Series.print_headerleft &T print.printer_Lexmark_1200_Series.print_headerright &U print.printer_Lexmark_1200_Series.print_in_color true print.printer_Lexmark_1200_Series.print_margin_bottom 0.5 print.printer_Lexmark_1200_Series.print_margin_left 0.5 print.printer_Lexmark_1200_Series.print_margin_right 0.5 print.printer_Lexmark_1200_Series.print_margin_top 0.5 print.printer_Lexmark_1200_Series.print_oddpages true print.printer_Lexmark_1200_Series.print_orientation 0 print.printer_Lexmark_1200_Series.print_pagedelay 500 print.printer_Lexmark_1200_Series.print_paper_data 1 print.printer_Lexmark_1200_Series.print_paper_height 11.00 print.printer_Lexmark_1200_Series.print_paper_size_type 0 print.printer_Lexmark_1200_Series.print_paper_size_unit 0 print.printer_Lexmark_1200_Series.print_paper_width 8.50 print.printer_Lexmark_1200_Series.print_reversed false print.printer_Lexmark_1200_Series.print_scaling 1.00 print.printer_Lexmark_1200_Series.print_shrink_to_fit false print.printer_Lexmark_1200_Series.print_to_file false print.printer_Lexmark_1200_Series.print_unwriteable_margin_bottom 0 print.printer_Lexmark_1200_Series.print_unwriteable_margin_left 0 print.printer_Lexmark_1200_Series.print_unwriteable_margin_right 0 print.printer_Lexmark_1200_Series.print_unwriteable_margin_top 0 print.printer_Lexmark_2300_Series.print_bgcolor false print.printer_Lexmark_2300_Series.print_bgimages false print.printer_Lexmark_2300_Series.print_command print.printer_Lexmark_2300_Series.print_downloadfonts false print.printer_Lexmark_2300_Series.print_edge_bottom 0 print.printer_Lexmark_2300_Series.print_edge_left 0 print.printer_Lexmark_2300_Series.print_edge_right 0 print.printer_Lexmark_2300_Series.print_edge_top 0 print.printer_Lexmark_2300_Series.print_evenpages true print.printer_Lexmark_2300_Series.print_footercenter print.printer_Lexmark_2300_Series.print_footerleft &PT print.printer_Lexmark_2300_Series.print_footerright &D print.printer_Lexmark_2300_Series.print_headercenter print.printer_Lexmark_2300_Series.print_headerleft &T print.printer_Lexmark_2300_Series.print_headerright &U print.printer_Lexmark_2300_Series.print_in_color true print.printer_Lexmark_2300_Series.print_margin_bottom 0.5 print.printer_Lexmark_2300_Series.print_margin_left 0.5 print.printer_Lexmark_2300_Series.print_margin_right 0.5 print.printer_Lexmark_2300_Series.print_margin_top 0.5 print.printer_Lexmark_2300_Series.print_oddpages true print.printer_Lexmark_2300_Series.print_orientation 0 print.printer_Lexmark_2300_Series.print_pagedelay 500 print.printer_Lexmark_2300_Series.print_paper_data 1 print.printer_Lexmark_2300_Series.print_paper_height 11.00 print.printer_Lexmark_2300_Series.print_paper_size_type 0 print.printer_Lexmark_2300_Series.print_paper_size_unit 0 print.printer_Lexmark_2300_Series.print_paper_width 8.50 print.printer_Lexmark_2300_Series.print_reversed false print.printer_Lexmark_2300_Series.print_scaling 1.00 print.printer_Lexmark_2300_Series.print_shrink_to_fit false print.printer_Lexmark_2300_Series.print_to_file false print.printer_Lexmark_2300_Series.print_unwriteable_margin_bottom 0 print.printer_Lexmark_2300_Series.print_unwriteable_margin_left 0 print.printer_Lexmark_2300_Series.print_unwriteable_margin_right 0 print.printer_Lexmark_2300_Series.print_unwriteable_margin_top 0 privacy.clearOnShutdown.cookies false privacy.clearOnShutdown.sessions false privacy.cpd.sessions false privacy.popups.showBrowserMessage false privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 4 security.default_personal_cert Select Automatically security.warn_entering_weak false security.warn_viewing_mixed false == Firefox version == 3.6.6 == Operating system == Windows Vista == User Agent == Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 == Plugins installed == *-Office Plugin for Netscape Navigator *Yahoo! activeX Plug-in Bridge *np-mswmp *kanevapatch *The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. *getplusplusadobe16263 *6.0.12.732 *RealPlayer(tm) LiveConnect-Enabled Plug-In *RealJukebox Netscape Plugin *Adobe PDF Plug-In For Firefox and Netscape "9.3.3" *Default Plug-in *Provides additional functionality on Facebook. See our web site for details. *Shockwave Flash 10.0 r32 *Adobe Shockwave for Director Netscape plug-in, version 11.5 *GEPlugin *Yahoo Application State Plugin version 1.0.0.7 *3.0.40818.0 *Office Live Update v1.4 *NPWLPG *Windows Presentation Foundation (WPF) plug-in for Mozilla browsers *RealPlayer(tm) HTML5VideoShim Plug-In *Google Update *Java Plug-in 1.6.0 for Netscape Navigator (DLL Helper)

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

AnonymousUser
AnonymousUser Question owner
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I tried that and it still does the same thing. It still refuses to keep me logged in when I use tabs.