Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

PASSWORD NOT RECOGNISED

  • 1 reply
  • 2 have this problem
  • 9 views
  • Last reply by sfhowes

more options

Please assist, the email program thunderbird on my PC do not recognise the password when I need to sign in to receive, send and review my emails. It keep on saying it is the wrong password. I have tried to get into emails via GMAIL itself , and that worked and accepted the password, on my mobile phone it also recognised the password when prompt on GMAIL app. But if I use that same password for my email adress on thunderbird it does not work..... All emails from gmail adress goes throug thunderbird and that is how I use it on my office PC.

Please assist, the email program thunderbird on my PC do not recognise the password when I need to sign in to receive, send and review my emails. It keep on saying it is the wrong password. I have tried to get into emails via GMAIL itself , and that worked and accepted the password, on my mobile phone it also recognised the password when prompt on GMAIL app. But if I use that same password for my email adress on thunderbird it does not work..... All emails from gmail adress goes throug thunderbird and that is how I use it on my office PC.

All Replies (1)

more options

What is the authentication method for the incoming and outgoing servers? It should be OAuth2.