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Right click context menu disappears before I can choose an option in it

  • 15 replies
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

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I am using Firefox Browser 71.0(64-bit) with xubuntu. Recently I have problems trying to select 'right click' options. If I right click on a selected area of text for example, when I move the mouse pointer to select an option from the menu the menu disappears. Sometimes a selection is made by the system, (usually the top one) and whatever is highlighted can be 'cut'. Alternatively, I must hold down the mouse button and move the mouse pointer the my selection and then release the button thus making the selection (never sure it is actually made!) I was thinking of changing to Chrome but I prefer Firefox because I can re-direct it's cache etc to a HD rather than an SD drive. So, I await a solution please.

I am using Firefox Browser 71.0(64-bit) with xubuntu. Recently I have problems trying to select 'right click' options. If I right click on a selected area of text for example, when I move the mouse pointer to select an option from the menu the menu disappears. Sometimes a selection is made by the system, (usually the top one) and whatever is highlighted can be 'cut'. Alternatively, I must hold down the mouse button and move the mouse pointer the my selection and then release the button thus making the selection (never sure it is actually made!) I was thinking of changing to Chrome but I prefer Firefox because I can re-direct it's cache etc to a HD rather than an SD drive. So, I await a solution please.

All Replies (15)

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Are you using the Firefox from Mozilla or someplace else?


Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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FredMcD said

Are you using the Firefox from Mozilla or someplace else? Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

I am in safe mode now and the problem still exists.

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Firefox was installed from the linux repos and is 71.0-build5-0ubuntu0. Safe and easy web browser from Mozilla.

I copied that last sentence, tried to paste it here and the system cut the '.' I had typed after the 'o' and did not paste anything. That is another problem I get, cutting last typed characters if the selection at the top of the menu is 'Cut'.

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Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

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cor-el said

Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

Will it use all my current settings or do I need to export/save?

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The new install should find your current profiles.

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FredMcD said

The new install should find your current profiles.

Even in Linux?

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Do I need to uninstall FF first? Or, can I just install over existing?

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Firefox from the Mozilla server should use the same profile, but it is always a good idea to backup your personal data in the profile folder regularly.

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cor-el said

Firefox from the Mozilla server should use the same profile, but it is always a good idea to backup your personal data in the profile folder regularly.

Yes I know how to do all that from previous installs/re-installs but there is quite a warning in this new install so I'm just checking.

Am I right that if there were previous problems I should uninstall then delete the 'program file' folder (not the profile folder), before install the new file?

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Actually I am having second thoughts now. I thought I needed a Firefox account to use this forum but I see I now need an account just to use Firefox.

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You do need an account to use website forms and such, but you don't need an account to use Firefox. To use sync, and some add-ons, an account would be needed with that service.

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But when I went to install Firefox again having uninstalled it I could not get any further than the message "You need an account".

I did not see any other way to progress, like an alternative link.

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That is probably for the sync, press <cancel> or the escape key.

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Can you attach a screenshot?

You can close the tab asking to add more devices as you have finished installing Sync on your device.