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When I try to download anything from anywhere it fails.

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

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The files still appear in my destination folder but they are all 0 KB. This problem appeared completely out of the blue. I already tried resetting Firefox and all the solutions suggested here: https://support.mozilla.org/en-US/kb/cant-download-or-save-files

The files still appear in my destination folder but they are all 0 KB. This problem appeared completely out of the blue. I already tried resetting Firefox and all the solutions suggested here: https://support.mozilla.org/en-US/kb/cant-download-or-save-files

Chosen solution

philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

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Chosen Solution

philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

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FredMcD said

philipp said
hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

Well that worked like a charm. Can't believe it was this simple. Thank you so much.

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Glad to help. Safe Surfing.