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Unable to log in to reinders.com have cleared cache, cookies, history. Can log in with IE.

  • 4 replies
  • 1 has this problem
  • 7 views
  • Last reply by dalefi36

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I can go to the reinders.com website, but cant log in. When click on the button, nothing happens, literally nothing, it is like I didn't even click on a button. The tab does not show that the page is attempting to connect (.ie the dots that move back and forth to show that it is connecting), no errors, it is not a pop up, but I have made an exception to pop ups for that page just in case. All other buttons on the page work. I have cleared my cache, cookies, and history. I don't have a problem with any other site. I can login with IE.

I can go to the reinders.com website, but cant log in. When click on the button, nothing happens, literally nothing, it is like I didn't even click on a button. The tab does not show that the page is attempting to connect (.ie the dots that move back and forth to show that it is connecting), no errors, it is not a pop up, but I have made an exception to pop ups for that page just in case. All other buttons on the page work. I have cleared my cache, cookies, and history. I don't have a problem with any other site. I can login with IE.

All Replies (4)

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If you enter asdf for both username and password, do you get this error message on a pink box above the username field:

Sorry! There was an error processing your form. Please check the following:
"Email" is not valid

If not, it's possible this script is blocked from loading or running for some reason:

https://ajax.googleapis.com/ajax/libs/jquery/1.12.0/jquery.min.js

That seems like something fairly standard that shouldn't be on any uBlock Origin filter list but, just in case, while you're on the gardening company site, could you click the uBlock Origin toolbar button and see if it indicates whether it is blocking or allowing that script from Google's server?

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Typing asdf didn't give an error, it was like before, nothing happened. I don't know how to use the Ublock, so I cant tell what it is or isn't blocking, but it does say Ublock Origin (5) when you hover the arrow above the shield icon. When I turn it off (Just for this page) I am allowed to log in. Is it safe to have it off when using this site?

I think this is the 2nd or 3rd time you have helped me!

Thanks a million!

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dalefi36 said

I don't know how to use the Ublock, so I cant tell what it is or isn't blocking, but it does say Ublock Origin (5) when you hover the arrow above the shield icon. When I turn it off (Just for this page) I am allowed to log in. Is it safe to have it off when using this site?

uBlock Origin has a really wide range of features. Some are only related to ad blocking, but possibly you enabled some more advanced features when you installed it. If you didn't install it yourself, do you share your computer with someone?

I think you probably need to take 10 minutes at some point to review its settings with a reference guide or possibly ask for tips here:

https://www.reddit.com/r/uBlockOrigin/

Otherwise, you may bump up against a lot of mysterious blocked content without knowing whether you should be concerned (and avoid the site), or just tolerate a few ads to get it working.

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I didnt install it, it probably came with my bitdefender antivirus.

No I dont share this computer with anyone, no one else has access to it either.

I only disabled it for that site specifically, and I trust that they arent doing anything malicious, though they could get hacked.

I will take a look at the link you provided.