Unresponsive scripts/ Flashplayer crashes/Firefox not responding. every day, HELP!!!!
I'm not very computer savy, so please excuse. My computer is beginning to be unusable as these things are all happening daily.
All Replies (9)
Can you give more details? Does this happen on all sites, some, a few?
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh).
Is the problem still there?
Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?
Could you make a note of the address(es) the unresponsive script dialog list(s)? For example:
- addresses starting with the name of the site usually are features/functions of the page
- addresses from other sites often (but not always) are advertising networks - using an ad blocking extension can help address issues with slow or dysfunctional ad network scripts
- addresses starting with chrome:// usually are part of Firefox or of an extension you installed - the Skype extension sometimes causes this problem, for example
We have a general support article addressing potential solutions to this issue: Warning Unresponsive script - What it means and how to fix it.
Another common cause of unresponsive script errors on Windows 7 is the protected mode feature of the Flash player plugin. That feature has security benefits, but seems to have serious compatibility issues on some systems. You can disable it using the Add-ons page. Either:
- Ctrl+Shift+a
- "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Plugins. On the right side, find "Shockwave Flash" and click the More link. Then uncheck the box for "Enable Adobe Flash protected mode" and try that for a day to see whether it helps.
FredMcD said
Can you give more details? Does this happen on all sites, some, a few? Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?
Hi Fred McD, thanks for your response. Put in safe mode and so far no problems, what do I do next please? Cheers.
jscher2000 said
Could you make a note of the address(es) the unresponsive script dialog list(s)? For example:
- addresses starting with the name of the site usually are features/functions of the page
- addresses from other sites often (but not always) are advertising networks - using an ad blocking extension can help address issues with slow or dysfunctional ad network scripts
- addresses starting with chrome:// usually are part of Firefox or of an extension you installed - the Skype extension sometimes causes this problem, for example
We have a general support article addressing potential solutions to this issue: Warning Unresponsive script - What it means and how to fix it.
Another common cause of unresponsive script errors on Windows 7 is the protected mode feature of the Flash player plugin. That feature has security benefits, but seems to have serious compatibility issues on some systems. You can disable it using the Add-ons page. Either:
- Ctrl+Shift+a
- "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Plugins. On the right side, find "Shockwave Flash" and click the More link. Then uncheck the box for "Enable Adobe Flash protected mode" and try that for a day to see whether it helps.
Thanks jscher 2000, only have part address, SZMKFLVPAIDBR,js:25 or 27 or 42
MrHammer said
FredMcD saidCan you give more details? Does this happen on all sites, some, a few? Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?
Hi Fred McD, thanks for your response. Put in safe mode and so far no problems, what do I do next please? Cheers.
Whoops spoke to soon, Adobe Flash Player crashed then started the Unresponsive scripts!!! Script seems to be ://secure-ds.serving-sys....urstingScript/SZMKFLVPAIDBR,js:2/ 25/ 27/ 42
MrHammer said
jscher2000 saidCould you make a note of the address(es) the unresponsive script dialog list(s)? For example:
- addresses starting with the name of the site usually are features/functions of the page
- addresses from other sites often (but not always) are advertising networks - using an ad blocking extension can help address issues with slow or dysfunctional ad network scripts
- addresses starting with chrome:// usually are part of Firefox or of an extension you installed - the Skype extension sometimes causes this problem, for example
We have a general support article addressing potential solutions to this issue: Warning Unresponsive script - What it means and how to fix it.
Another common cause of unresponsive script errors on Windows 7 is the protected mode feature of the Flash player plugin. That feature has security benefits, but seems to have serious compatibility issues on some systems. You can disable it using the Add-ons page. Either:
- Ctrl+Shift+a
- "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Plugins. On the right side, find "Shockwave Flash" and click the More link. Then uncheck the box for "Enable Adobe Flash protected mode" and try that for a day to see whether it helps.
Thanks jscher 2000, only have part address, SZMKFLVPAIDBR,js:25 or 27 or 42
first part ://secure-ds.serving-sys....urstingScript/
Hi MrHammer, the script and your description points toward a problem with Flash. Does turning off the Protected Mode feature help at all? Please note that all Flash need to be unloaded for at least 3 minutes after changing the setting before you would notice any change (or you could exit Firefox and the change would take effect in your next session).
Now disabled Protected Mode for Flash.
Hi, ok for a few days now pretty bad again!