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firefox crash up to 10 times a day

  • 4 replies
  • 3 have this problem
  • 16 views
  • Last reply by FredMcD

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Hello Guys, Since last week my firefox is crashing up to 10 times a day. At first I thought it was youtube or flash videos but crash occurs also with only one tab with basic HTML I have the same plugins/extensions on other computers and never had a crash.

Here's my last crash reports :

bp-7bcd103d-a369-4be2-8a06-e45b32160426 bp-f4fc1370-dc93-4308-bb93-7ad042160426 bp-bd6484f1-737b-4f89-ab04-e4a4e2160425 bp-bc9a8e4d-aa27-4daf-b7be-d95272160425 bp-8eae9312-f1d6-4086-a87c-77b232160425


thanks for your help

Hello Guys, Since last week my firefox is crashing up to 10 times a day. At first I thought it was youtube or flash videos but crash occurs also with only one tab with basic HTML I have the same plugins/extensions on other computers and never had a crash. Here's my last crash reports : bp-7bcd103d-a369-4be2-8a06-e45b32160426 bp-f4fc1370-dc93-4308-bb93-7ad042160426 bp-bd6484f1-737b-4f89-ab04-e4a4e2160425 bp-bc9a8e4d-aa27-4daf-b7be-d95272160425 bp-8eae9312-f1d6-4086-a87c-77b232160425 thanks for your help

Chosen solution

Signature: js::detail::HashTable<T>::lookupForAdd | AddClassInfo


Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 91 Release date April 19, 2016 http://java.com/en/download/manual.jsp


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

Read this answer in context 👍 1

All Replies (4)

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Chosen Solution

Signature: js::detail::HashTable<T>::lookupForAdd | AddClassInfo


Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 91 Release date April 19, 2016 http://java.com/en/download/manual.jsp


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

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Hello, Thanks for your answer, I'm in safe mode since the last crash and for now i have no problem, i'm gonna try updating java and i'll come back to you

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Firefox is stable and faster since the java update. Seems to be that, thank you

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Glad to help. Safe Surfing.