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Firefox buttons distorted after upgrade from 24.8.1 ESR to 31.3.0 ESR

  • 2 replies
  • 3 have this problem
  • 10 views
  • Last reply by cor-el

MiasmicTaco
MiasmicTaco
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Hi, I've recently upgraded to the newest edition of ESR and everything was fine. Out of nowhere the buttons started distorting. Hovering over any buttons displays white lines throughout the button.

I have turned off hardware acceleration, played around with direct2d settings under the hood, even installed Classic Theme Restorer (installing CTR fixed the problem momentarily until I rebooted my device.)

Any suggestions? This is very irritating and I've been fighting downgrading due to security risks.

Hi, I've recently upgraded to the newest edition of ESR and everything was fine. Out of nowhere the buttons started distorting. Hovering over any buttons displays white lines throughout the button. I have turned off hardware acceleration, played around with direct2d settings under the hood, even installed Classic Theme Restorer (installing CTR fixed the problem momentarily until I rebooted my device.) Any suggestions? This is very irritating and I've been fighting downgrading due to security risks.

Chosen solution

You can try to disable OMTC and leave hardware acceleration in Firefox enabled.

  • about:config page: layers.offmainthreadcomposition.enabled = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

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All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.
  • In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on Help (or click on Help in the Menu bar, if you don't have a Firefox button) then click on Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You can try to disable OMTC and leave hardware acceleration in Firefox enabled.

  • about:config page: layers.offmainthreadcomposition.enabled = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.