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What to do if Firefox won't play any sounds
Revision 17970:
Revision 17970 by AliceWyman on
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This article describes what to do when you can't hear sound in Firefox.
This article describes what to do when you can't hear sound in Firefox.
Content:
This article describes what to do when you can't hear sound in Firefox.
* Before using the instructions in this article, make sure other applications on your computer can play sounds. If Firefox is the only application that you can't hear, continue to the troubleshooting steps below.
{for win}
* If you want Firefox to make a "click" sound effect when you click on a link, and to use other small sound effects when you browse web pages, try the [https://addons.mozilla.org/firefox/addon/navigational-sounds Navigational Sounds] extension.
{/for}
{for win}
= Unmute Firefox =
{note}'''Note''': This section only applies to Windows Vista or 7.{/note}
{for fx35,=fx4,=fx5,=fx6}
# Open Firefox and play two kinds of video that should play sound:
#* One on a website that uses plugins, such as [http://www.youtube.com YouTube].
#* One on a website that doesn't need plugins, such as [http://www.mozilla.com/en-US/firefox/video/ Firefox videos page].
# Click the volume icon in the Windows task bar.
# Click '''Mixer'''. The Volume Mixer window will appear.
# Make sure the ''Mozilla Firefox'' and ''Plugin Container for Firefox'' sliders are not muted and are not at the bottom.<br><br>[[Image:Win7VolumeMixer]]<br><br>
{/for}
{for fx7}
# Open Firefox and click the volume icon in the Windows task bar.
# Click '''Mixer'''. The Volume Mixer window will appear.
# Make sure the ''Mozilla Firefox'' slider is not at the bottom and that it is not muted. <br><br>
[[Image:Fx7-VolMixerWin7]]<br><br>
{/for}
{/for}
= Other solutions =
If you're still having trouble hearing sound, follow the instructions in the [[Video or audio does not play]] article.
This article describes what to do when you can't hear sound in Firefox.
* Before using the instructions in this article, make sure other applications on your computer can play sounds. If Firefox is the only application that you can't hear, continue to the troubleshooting steps below.
{for win}
* If you want Firefox to make a "click" sound effect when you click on a link, and to use other small sound effects when you browse web pages, try the [https://addons.mozilla.org/firefox/addon/navigational-sounds Navigational Sounds] extension.
{/for}
{for win}
= Unmute Firefox =
{note}'''Note''': This section only applies to Windows Vista or 7.{/note}
# Open Firefox and play a video that should play sound, such as a video on this [http://www.mozilla.com/en-US/firefox/video/ Firefox videos page].
# Click the volume icon in the Windows task bar.
# Click '''Mixer'''. The Volume Mixer window will appear.
# Make sure the ''Mozilla Firefox'' slider is not muted and is not at the bottom.
<br><br>
[[Image:Fx7-VolMixerWin7]]<br><br>
{/for}
= Other solutions =
If you're still having trouble hearing sound, follow the instructions in the [[Video or audio does not play]] article.