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Websites look wrong or appear differently than they should
Revision 31133:
Revision 31133 by scoobidiver on
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Revision 42509 by scoobidiver on
Keywords:
site content right correct good well normal incorrect abnormal weird odd strange
site content right correct good well normal incorrect abnormal weird odd strange
Search results summary:
This article explains how to fix problems where a website doesn't look like it normally does.
This article explains how to fix problems where a website doesn't look like it normally does.
Content:
This article deals with websites not appearing correctly in Firefox.
* If you receive error messages when trying to load websites, see the [[Websites don't load - troubleshoot and fix error messages]] article instead.
* If any of the more specific articles below apply to you, see those articles first:
** [[Fix problems that cause images to not show]]
** [[Fix common audio and video issues]]<!-- ** [[Website colors are wrong]] -->
** [[Fonts look blurry]]
__TOC__
= Clear the cookies and cache =
Firefox caches websites, which means it saves some files on your machine so that it doesn't have to re-download everything when you visit sites. If a website has updated their code, Firefox may still be using some of the old code along with some of the new, which can make a web page display incorrectly. To fix this, you need to clear the cookies and cache:
[[T:clearCookiesCache]]
Now that your cookies and cache are cleared, visit the website again to see if the problem is solved.
= Reset Zoom =
Some websites may not look right at different zoom levels. To reset Zoom setting, for the site, press {for win,linux}{key Ctrl+0}{/for}{for mac}{key command+0}{/for} and for all sites, see the documentation about the Zoom add-on you use.
= Reset the minimum font size =
Some sites do not display properly with a minimum font size. To reset the minimum font size:
# [[T:optionspreferences]]
# Click to select the {menu Content} panel.
# In the '''Fonts & Colors''' section, click {button Advanced...}.
# Change the '''Minimum font size''' to '''None'''.
= Reset the page style =
You may have inadvertently set the page style to "No Style". To ensure Firefox is set to use the page's default style:
* {for win}Press the {key Alt} key to temporarily bring up the traditional Firefox menus{/for}{for mac}On the menu bar{/for}{for linux}At the top of the Firefox window{/for}, click on the {menu View} menu, then select {menu Page Style}, then click {menu Basic Page Style}.
Now that the page is using its default style, it may be displayed correctly.
= Check that JavaScript is enabled and not blocked =
Some sites require [[JavaScript settings and preferences for interactive web pages|JavaScript]] to display properly. JavaScript is enabled by default in Firefox, but to check its status:
# [[T:optionspreferences]]
# Click to select the {menu Content} panel.
# Make sure that '''Enable JavaScript''' is checked.
# [[T:closeOptionsPreferences]]
You should also check whether you have an extension (such as NoScript) or Internet security program (such as a firewall, antivirus, or anti-spyware program) that can block JavaScript.
= Disable problematic extensions or hardware acceleration =
Some extensions may interfere with the way websites are displayed or your graphics card and drivers don't display some web content correctly when hardware acceleration is turned on. Follow the instructions in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to see if one of these is causing the problem.
= Report the website =
[[Template:ReportBrokenWebsite]]
<!-- MZ credit -->
<br/> <br/>
'''''Based on information from [http://kb.mozillazine.org/Websites_look_wrong Websites look wrong (mozillaZine KB)]'''''
[[Template:ShareArticle|link=http://mzl.la/MWaLJt]]
This article deals with websites not appearing correctly in Firefox.
* If you receive error messages when trying to load websites, see the [[Websites don't load - troubleshoot and fix error messages]] article instead.
* If any of the more specific articles below apply to you, see those articles first:
** [[Webpages are large and blurry after updating Firefox - how to fix]]
** [[Fix problems that cause images to not show]]
** [[Fix common audio and video issues]]
__TOC__
= Clear the cookies and cache =
Firefox caches websites, which means it saves some files on your machine so that it doesn't have to re-download everything when you visit sites. If a website has updated their code, Firefox may still be using some of the old code along with some of the new, which can make a web page display incorrectly. To fix this, you need to clear the cookies and cache:
[[T:clearCookiesCache]]
Now that your cookies and cache are cleared, visit the website again to see if the problem is solved.
= Reset Zoom =
Some websites may not look right at different zoom levels. To reset Zoom setting, for the site, press {for win,linux}{key Ctrl+0}{/for}{for mac}{key command+0}{/for} and for all sites, see the documentation about the Zoom add-on you use.
= Reset the minimum font size =
Some sites do not display properly with a minimum font size. To reset the minimum font size:
# [[T:optionspreferences]].
# Click to select the {menu Content} panel.
# In the '''Fonts & Colors''' section, click {button Advanced…}.
# Change the '''Minimum font size''' to '''None'''.
= Reset the page style =
You may have inadvertently set the page style to "No Style". To ensure Firefox is set to use the page's default style:
* {for win}Press the {key Alt} key to temporarily bring up the traditional Firefox menus{/for}{for mac}On the menu bar{/for}{for linux}At the top of the Firefox window{/for}, click on the {menu View} menu, then select {menu Page Style}, then click {menu Basic Page Style}.
Now that the page is using its default style, it may be displayed correctly.
{for not fx23}
= Check that JavaScript is enabled and not blocked =
Some sites require [[JavaScript settings and preferences for interactive web pages|JavaScript]] to display properly. JavaScript is enabled by default in Firefox, but to check its status:
# [[T:optionspreferences]].
# Click to select the {menu Content} panel.
# Make sure that '''Enable JavaScript''' is checked.
# [[T:closeOptionsPreferences]].
{/for}
{for fx23}
= Check that JavaScript is not blocked =
{/for}
You should {for not fx23}also {/for}check whether you have an extension (such as NoScript) or Internet security program (such as a firewall, antivirus, or anti-spyware program) that can block JavaScript.
= Disable problematic extensions or hardware acceleration =
Some extensions may interfere with the way websites are displayed or your graphics card and drivers don't display some web content correctly when hardware acceleration is turned on. Follow the instructions in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to see if one of these is causing the problem.
= Report the website =
[[Template:ReportBrokenWebsite]]
<!-- MZ credit -->
<br/> <br/>
'''''Based on information from [http://kb.mozillazine.org/Websites_look_wrong Websites look wrong (mozillaZine KB)]'''''
[[Template:ShareArticle|link=http://mzl.la/MWaLJt]]