Compare Revisions
I need help with my Webmaker account
Revision 47760:
Revision 47760 by Swarnava on
Revision 47930:
Revision 47930 by JakeMakes on
Keywords:
Search results summary:
Troubleshoot issues with logging in, claiming a domain, losing your password, all the fun stuff!
Troubleshoot issues with logging in, claiming a domain, losing your password, all the fun stuff!
Content:
__TOC__
= I can’t log in =
First, '''make sure you have a Persona account'''
* Click the Sign Up button at the top right of Webmaker.org [[Image:webmaker sign in button]]
* Look for a second window that will get you set up with Persona. Enter your email address and follow the instructions to verify your email.
[[Image:persona email entry screen]]
{note}If you’re sure that your Persona is set up correctly but are still having trouble signing in, you may have encountered a bug. We’ll take care of it, just write us: makerparty@mozilla.org {/note}
= How do Webmaker domains work? =
Once you're set up with Persona, you get to claim your username and Webmaker domain.
[[Image:Webmaker - space claim]]
Your Webmaker domain is your personal space on the web to share all your creations. Every username gets a domain at http://username.makes.org - so if your username is '''pizzaboy''' then your Webmaker domain will become http://pizzaboy.makes.org
= I lost my password =
It's okay, it happens to everybody. Just click the link that says '''"forgot your password?'''" in the persona login window. You'll get an email confirmation with a link to change your password.
[[Image:Persona - forgot password]]
= I'm still having problems, what do I do? =
Send an email to makerparty@mozilla.org describing your problem in as much detail as you can, and we'll figure out what's wrong
[[T:ShareArticle|link=http://mzl.la/1gB4mWI]
__TOC__
= I can’t log in =
First, '''make sure you have a Persona account'''
* Click the Sign Up button at the top right of Webmaker.org [[Image:webmaker sign in button]]
* Look for a second window that will get you set up with Persona. Enter your email address and follow the instructions to verify your email.
[[Image:persona email entry screen]]
{note}If you’re sure that your Persona is set up correctly but are still having trouble signing in, you may have encountered a bug. We’ll take care of it, just write us: contact@webmaker.org {/note}
= How do Webmaker domains work? =
Once you're set up with Persona, you get to claim your username and Webmaker domain.
[[Image:Webmaker - space claim]]
Your Webmaker domain is your personal space on the web to share all your creations. Every username gets a domain at http://username.makes.org - so if your username is '''pizzadog''' then your Webmaker domain will become http://pizzadog.makes.org
= I lost my password =
It's okay, it happens to everybody. Just click the link that says '''"forgot your password?'''" in the persona login window. You'll get an email confirmation with a link to change your password.
[[Image:Persona - forgot password]]
= I'm still having problems, what do I do? =
Send an email to makerparty@mozilla.org describing your problem in as much detail as you can, and we'll figure out what's wrong
[[T:ShareArticle|link=http://mzl.la/1gB4mWI]