Reset your Primary Password if you've forgotten it

No one has helped translate this article yet. If you already know how localizing for SUMO works, start translating now. If you want to learn how to translate articles for SUMO, please start here.

The Primary Password feature protects all of your locally stored usernames and passwords with a global password. If you have forgotten your primary password, you must reset it.

Warning: Resetting your Primary Password will remove all of your saved usernames and passwords.
  1. In the Firefox address bar, enter the following location:
    chrome://pippki/content/resetpassword.xhtml
  2. Press EnterReturn.
  3. The "Reset Primary Password" page will appear. Click the Reset button to reset your masterprimary password.
Remember: Resetting your Primary Password will remove all of your saved usernames and passwords.

Was this article helpful?

Please wait...

These fine people helped write this article:

Illustration of hands

Volunteer

Grow and share your expertise with others. Answer questions and improve our knowledge base.

Learn More