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This page lists solutions to problems using Facebook, Google, YouTube and other websites. Fix issues with how sites work, look and print.

=Figure out if it’s Firefox or the website that’s causing the problem?= #Open a new tab and check to see if you can load another website like google<!-- -->.com or mozilla<!-- -->.org. #*If '''you can open another site''', see: #**[[Error loading web sites#w_the-problem-only-happens-with-certain-websites|The problem only happens with certain websites]] #*If '''you cannot open another site''', continue to the next step. #Launch another browser, like {for win}Internet Explorer{/for}{for mac}Safari{/for}{for linux}Google Chrome{/for}, and try to open the site you were having problems with. #*If '''the site works in another browser''', see: #**[[Error loading web sites#w_the-problem-only-happens-in-firefox|The problem only happens in Firefox]] #*If '''the site does not work in another browser''', see: #**[[Error loading web sites#w_the-problem-happens-in-all-web-browsers|The problem happens in all web browsers]] =Fix issues with popular websites and services (Facebook, YouTube, Google, etc.)= * [[Image:docicon]]&nbsp[[Problems using Facebook in Firefox]] * [[Image:docicon]]&nbsp[[Changing the e-mail program used by Firefox]] * [[Image:docicon]]&nbsp[[Google Toolbar is not compatible with Firefox]] * [[Image:linkicon]]&nbsp[http://www.mozilla.com/plugincheck/ Check that your plugins are up-to-date] =Fix problems with how websites work= * [[Image:docicon]]&nbsp[[Error loading web sites#w_try-clearing-firefoxs-cookies-and-cache|Quick fix – try clearing cookies and cache]] * [[Image:docicon]]&nbsp[[Error loading web sites|Troubleshoot and fix errors when trying to load websites]] * [[Image:docicon]]&nbsp[[Troubleshooting extensions and themes|Troubleshoot extensions and themes that could be interfering with a website]] * [[Image:docicon]]&nbsp[[Troubleshooting plugins|Troubleshoot plugins that could be causing problems with a website]] * [[Image:docicon]]&nbsp[[Cannot log in to websites]] * [[Image:docicon]]&nbsp[[Websites say cookies are blocked]] * [[Image:docicon]]&nbsp[[Cannot view full screen Flash videos]] * [[Image:docicon]]&nbsp[[Video or audio does not play]] * [[Image:docicon]]&nbsp[[Firefox cannot load websites but other programs can]] * [[Image:docicon]]&nbsp[[Firefox never finishes loading certain websites]] * [[Image:docicon]]&nbsp[[No programs can load websites]] * [[Image:docicon]]&nbsp[[Websites or add-ons incorrectly report incompatible browser]] * [[Image:docicon]]&nbsp[[Unable to download or save files]] =Fix problems with how websites look and print= * [[Image:docicon]]&nbsp[[Websites look wrong]] * [[Image:docicon]]&nbsp[[Firefox prints incorrectly]]