Compare Revisions
Firefox issues with Nexus 10 and Android 4.3
Revision 44467:
Revision 44467 by rtanglao on
Revision 44540:
Revision 44540 by amitshree on
Keywords:
Search results summary:
Bing, title bar and crash issues on Nexus 10 tablets with Android 4.3
Bing, title bar and crash issues on Nexus 10 tablets with Android 4.3
Content:
If you have upgraded your Nexus 10 tablet to the latest of version of Android, 4.3, you may experience the following issues with Firefox.
* Title Bar Menu missing after long tap.
* Crashes and rendering issues with certain sites like CNN.com.
* Title bar disappears on bing.com.
Developers are working on these problems and we will revise this article and update [https://support.mozilla.org/en-US/questions/966629
this forum thread as necessary].
=Title Bar Menu missing after long tap=
Some users may not be able to see the menu when they long tap (tap and hold for about 1 second) on the title bar.
The workaround for this issue is to make sure you haven't selected anything in the title bar and then to long tap on the title bar.
Developers are working on this problem [https://bugzilla.mozilla.org/show_bug.cgi?id=889562 in bug 889562].
=Crashes and rendering issues=
Firefox may crash or render web pages incorrectly. For example cnn.com might display only a portion of the content and may not display the complete sidebar.
To workaround this issue, disable auto-rotation and use landscape orientation (ensure your tablet's longest edge is horizonal) as follows:
# Make sure your device is in landscape orientation.
# In the Google Settings app, tap {button Accessibility}.
# Un-check "Auto-rotate screen".
Developers are working on this problem [https://bugzilla.mozilla.org/show_bug.cgi?id=900020 in bug 900020].
= Cannot search with the bing search engine=
If you scroll down when at http://bing.com in landscape-orientation you may see the title bar disappear and you may not be able to make it re-appear by scrolling back up.
There is no workaround at the moment but developers are working on it in
[https://bugzilla.mozilla.org/show_bug.cgi?id=902138 bug 902138]. Until a workaround is found or the problem is fixed, close Firefox from the app switch screen by using the app switching button [[Image:app switch button 25px - Android Jelly Bean]], restart Firefox and then use another search engine.
If you have upgraded your Nexus 10 tablet to the latest of version of Android, 4.3, you may experience the following issues with Firefox.
* Title Bar Menu missing after long tap.
* Crashes and rendering issues with certain sites like CNN.com.
* Title bar disappears on bing.com.
Developers are working on these problems and we will revise this article and update [https://support.mozilla.org/en-US/questions/966629
this forum thread as necessary].
=Title Bar Menu missing after long tap=
Some users may not be able to see the menu when they long tap (tap and hold for about 1 second) on the title bar.
The workaround for this issue is to make sure you haven't selected anything in the title bar and then to long tap on the title bar.
Developers are working on this problem [https://bugzilla.mozilla.org/show_bug.cgi?id=889562 in bug 889562].
=Crashes and rendering issues=
Firefox may crash or render web pages incorrectly. For example cnn.com might display only a portion of the content and may not display the complete sidebar.
To workaround this issue, disable auto-rotation and use landscape orientation (ensure your tablet's longest edge is horizonal) as follows:
# Make sure your device is in landscape orientation.
# In the Google Settings app, tap {button Accessibility}.
# Un-check "Auto-rotate screen".
Developers are working on this problem [https://bugzilla.mozilla.org/show_bug.cgi?id=900020 in bug 900020].
= Cannot search with the bing search engine=
If you scroll down when at http://bing.com in landscape-orientation you may see the title bar disappear and you may not be able to make it re-appear by scrolling back up.
There is no workaround at the moment but developers are working on it in
[https://bugzilla.mozilla.org/show_bug.cgi?id=902138 bug 902138]. Until a workaround is found or the problem is fixed, close Firefox from the app switch screen by using the app switching button [[Image:app switch button 25px - Android Jelly Bean]], restart Firefox and then use another search engine.
[[Template:ShareArticle|link=http://mzl.la/18f7amY]]