like updating Firefox or testing for the crash in safe mode. 

I do not understand your comment ''like updating Firefox or testing for the crash in safe mode. '' Perhaps you can say a bit more by way of explanation. Do you notice a pattern in the crashes ? Are they always on a particular site for instance. The crash that the report relates to will be FlashPlayer related and maybe related to facebook use. *Are you posting from a separate machine and not the one that has crashes ? <br /> I do not notice FlashPlayer listed as installed as a plugin ? ------- For forum cross referencing purposes * Your Report for CrashID bp-207dedd2-5ce9-4ea9-937d-d92f52140217 * Crash Signature: hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_1152915508___________________________________ * (Has multiple related bugs, including adobe's own)