Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Internet Explorer 9 will not let me download firefox, What do I do?

  • 3 balasan
  • 20 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh dewbieman2001

dewbieman2001
dewbieman2001
more options

Everytime I try and download firefox, it says that the file contains a virus, a deletes it before I can download it.

Everytime I try and download firefox, it says that the file contains a virus, a deletes it before I can download it.

All Replies (3)

Xircal
Xircal
more options

Do you have an older version of Firefox installed already? If so, go to Help | Check For Updates and update it that way.

If you do have an older version installed, go to Tools | Add-ons | Extensions and see if you can see Ask Toolbar in there. If so, remove it.

If you don't have Firefox installed at all, try and download it from here: http://www.mozilla.com/

If it still doesn't work, download Malwarebytes from http://www.malwarebytes.org/products/malwarebytes_free and run a full system scan to check for malware.

the-edmeister
the-edmeister
  • Moderator
more options

Temporarily disable your anti-virus application for only as long as it takes you to download Firefox.

dewbieman2001
dewbieman2001 Pemilik Soalan
more options

I'm not sure how to disable the application.