Cannot open the file's contained folder
Good day,
I am encountering an issue with opening messages through the global search feature. Despite being able to locate the specific email, clicking on it does not display anything as depicted in Figure #2. I believe the email is stored in one of the folders.
I would greatly appreciate your guidance on how to properly open messages using the global search feature in order to reply based on the original correspondence.
Thank you. May
All Replies (1)
rebuild the global database, it has a record of the email, but it is not where it thinks it is. A fairly common issue really. https://support.mozilla.org/en-US/kb/rebuilding-global-database