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I am computer iliterate but I have a dreadfull feeling that someone is hacking in to see my bank information. help me. Can you check this for me??

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  • Last reply by FredMcD

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My server is at my brother's house. I can not go to fare with my labtop. One day I went to pay my bills and right after during the night there was a power outage. In the morning I cheched my computer and the firefox was different. I looked and the windows fire wall was off.

My server is at my brother's house. I can not go to fare with my labtop. One day I went to pay my bills and right after during the night there was a power outage. In the morning I cheched my computer and the firefox was different. I looked and the windows fire wall was off.

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Quote: the firefox was different.

Different in what way?

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

It is possible that the power outage has caused some files in the Firefox profile folder to get corrupted. http://kb.mozillazine.org/Standard_diagnostic_-_Firefox


Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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If you think someone got in your home, you change your locks. If you think someone got into your account someplace, change your passwords......NOW!!!