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I've updated to 5.0 (from Mozilla's page), but when running CNet Tech Tracker and Secunia PSI, both said I need an update, and that my version is 3.6

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  • Last reply by Re-try

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This isn't first problem with FF. I had to uninstall FF completely together with all my personal settings- couldn't update otherwise (it stayed on the version I wanted to update, can't remember which one was it, 3.8, I think, and it also kept overwriting my homepage setting, from iGoogle to FF Home). Installation of 5.0 was succesfull, kept my choice of homepage, but, I wasn't paying attention, and unlike CNet, Secunia was on auto-update, and FF "updated" (downgraded) from 5.0 to 3.6.17 (it claimed that my version is 3.6.14). Now it's uninstalled again.

This isn't first problem with FF. I had to uninstall FF completely together with all my personal settings- couldn't update otherwise (it stayed on the version I wanted to update, can't remember which one was it, 3.8, I think, and it also kept overwriting my homepage setting, from iGoogle to FF Home). Installation of 5.0 was succesfull, kept my choice of homepage, but, I wasn't paying attention, and unlike CNet, Secunia was on auto-update, and FF "updated" (downgraded) from 5.0 to 3.6.17 (it claimed that my version is 3.6.14). Now it's uninstalled again.

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If you were indeed using Firefox 5.0 those programs could have been confused or your user agent is messed up as there are a small number of extensions that tack on stuff and essentially make the UA get stuck at then older version at time.


https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

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Thanks for the answer. Here's what happened before your answer came. 1. I was running 5.o (checked in the "About Firefox", before Secunia downgraded it, then "About FF" was 3.6.17), uninstalled it, and then opened Comodo Dragon, and on FF page said: You are running 3.6 (without FF on my laptop). Then I "dragged" my comp. through CCleaner few times, and then FF page said: Congrats, your FF is up to date (btw, still haven't reinstalled it by that moment), and then I clicked that link on page (for fixing patches, or something like that), and now it's 5.0 again. (Secunia still says it's 3.6, but it's not on auto-update anymore). After your answer came, I clicked that link, and I got these two:

1. general.useragent.compatMode.firefox; value:false
2. general.useragent.locale; value:en-US.
Haven't resetted anything, because I have no idea what it means.

Modified by Re-try

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Secunia may be the culprit in this case if it is looking for updated versions of applications and wrongly installing 3.6.17 (when 3.6.18 is the current even).

Other possibility is you have both 5.0 and 3.6.17 installed in separate folders.

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Now FF says it's up-to-date, maybe it is Secunia and CNet's fault, but I don't really have the time to deal with every possible cause, and when it comes to different folders, when I'm installing something, I'm usually using default paths, not browsing for different folders, and to my knowledge and conclusion (since IT is not my line of work), all of my FF installations were updates and program was just "patching" (or whatever it's called) existing installation (those parts when installer is running, and saying: checking existing..., removing... files). Anyway, thanks for your help :-)