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I'm missing the 'padlock' to show a webpage is secure when ordering online

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  • 2 have this problem
  • 11 views
  • Last reply by ushello

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When ordering online before I give credit card info I look for the 'padlock' to make sure the site is secure. Since downloading firefox 4, I cannot find the padlock to know the site is protected. How do I get it back?

When ordering online before I give credit card info I look for the 'padlock' to make sure the site is secure. Since downloading firefox 4, I cannot find the padlock to know the site is protected. How do I get it back?

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The padlock has been replaced by the site identity button, for details on using it see https://support.mozilla.com/kb/Site+Identity+Button

If you want to add a padlock icon to the location bar, you can use the Padlock add-on - https://addons.mozilla.org/firefox/addon/padlock-icon/

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Thank you Tony. Now firefox 4 is complete.