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After Installing Bitdefender 2011 Firefox is very slow and worse when multiple tabs are open

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Firefox performs very poorly after I installed Bitdefender 2011. There was no such problem with Bitdefender 2009. When multiple tabs are open, switching between them is not possible until tab contents are completed.

Firefox performs very poorly after I installed Bitdefender 2011. There was no such problem with Bitdefender 2009. When multiple tabs are open, switching between them is not possible until tab contents are completed.

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I found that disabling the bitdefender anti-phishing toolbar solves the problem. Which leads me to believe that when a page is loading, the toolbar checks to see if it's a phishing page which causes the delay.

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As ninjafox says, the problem seems to be the BitDefender Anti-phishing Toolbar. Disabling this through Tools -> Add-ons and restarting Firefox seems to fix the problem for that session. However, the problem then reappears when the computer is restarted, presumably because BitDefender re-enables the toolbar.

Another way of disabling all add-ons when starting Firefox is to hold down Shift while clicking on the icon (Windows only I think - at least doesn't work on Ubuntu for me).