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since downloading trusteer rapport - mozilla continually crashes

  • 1 reply
  • 49 have this problem
  • 20 views
  • Last reply by wanderer

murldy
murldy
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the santander bank asked me to download trusteer rapport for extra security. since I have downloaded it mozilla crashes. I have reported this I have also trashed trusteer rapport on my mac still mozilla crashes. how do I solve this and get mozilla back

the santander bank asked me to download trusteer rapport for extra security. since I have downloaded it mozilla crashes. I have reported this I have also trashed trusteer rapport on my mac still mozilla crashes. how do I solve this and get mozilla back

All Replies (1)

wanderer
wanderer
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I had the problem really bad this morning: Trusteer Rapport not only crashed both my Safari and my Firefox, but wouldn't let me open System Preferences (on my Mac) to see what was wrong. Luckily, I still had the .dmg file, and when I opened it, I found an uninstall icon. Once I uninstalled it, everything works fine. I'm really angry at my bank for encouraging me to use Rapport.