Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

have updated to new version, but everytime I open am told Im still running 3.6.9.

  • 1 reply
  • 4 have this problem
  • 6 views
  • Last reply by TonyE

more options

I open Firefox and page loads saying Im still running 3.6.9 and should update to 3.6.10. Have done this update (3 times!) but still opens saying I need to update. Also asks me to update Adobe which I have but it also keeps telling me to update. Driving me crazy,will discontinue using Mozilla if cannot get it fixed.

I open Firefox and page loads saying Im still running 3.6.9 and should update to 3.6.10. Have done this update (3 times!) but still opens saying I need to update. Also asks me to update Adobe which I have but it also keeps telling me to update. Driving me crazy,will discontinue using Mozilla if cannot get it fixed.

All Replies (1)

more options

See updates reported when running newest version. For info your user agent string shows you have 3.6.10

What site is telling you that you are using 3.6.9, there are some sites out there that try to dupe people into installing a trojan or virus by telling them that they are running an old version of Firefox.

Modified by TonyE