Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When downloading text, quotation marks, commas & apostrophes are rendered as gibberish. How can I cure this?

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by Svetlana

more options

I use IBM Lotus Symphony as my default word processor. When I download materials as .txt, all apostrophes, quotation marks and hyphens are shown as gibberish> How do I get them to download and display normally?

This happened

Every time Firefox opened

== Some time ago

I use IBM Lotus Symphony as my default word processor. When I download materials as .txt, all apostrophes, quotation marks and hyphens are shown as gibberish> How do I get them to download and display normally? == This happened == Every time Firefox opened == Some time ago

All Replies (2)

more options

I want to ask for more information. Do these files look ok in Firefox/Lotus/and another word processor? Where do you download them from and to? If you have a problem with display of fonts in Firefox, you can try to change font setting in Tools menu, Options window, Content panel, fonts section.

more options

Make sure that you select the correct text encoding (mime type) in Lotus. The files are probably saved as Unicode, but you can check that in Tools > Page Info > General or View > Character Encoding before saving the page.