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I've loaded Firefox and when I double click on the icon nothing happens.

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by Morbus

AnonymousUser
AnonymousUser
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I've removed the Firefox program and re-loaded it 3 times. When I double click on the icon, Firefox will not open at all.

This happened

Every time Firefox opened

Soon as I loaded the Firefox software

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.4; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; OfficeLiveConnector.1.4; OfficeLivePatch.1.3)

I've removed the Firefox program and re-loaded it 3 times. When I double click on the icon, Firefox will not open at all. == This happened == Every time Firefox opened == Soon as I loaded the Firefox software == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.4; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; OfficeLiveConnector.1.4; OfficeLivePatch.1.3)

All Replies (1)

Morbus
Morbus
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Hello Diana.

Unfortunately, this kind of problems are the hardest to fix because they're the hardest to diagnose. For now, try reading this support article:

https://support.mozilla.com/en-US/kb/Firefox+will+not+start

I hope it helps.