Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox and Edge unable to access my location, While Chrome succeeds

  • 4 replies
  • 0 have this problem
  • 31 views
  • Last reply by Mitko

more options

Hello,

Recently, I discovered an issue with accessing my location. There are no problems indicated in the Event Viewer.


A program accessed information from a location sensor or default location

FriendlyName=Firefox; ImagePath=C:\Program Files\Mozilla Firefox\firefox.exe; PID=9460;


But it didn't.

What could cause the problem?

Kind Regards!

Hello, Recently, I discovered an issue with accessing my location. There are no problems indicated in the Event Viewer. A program accessed information from a location sensor or default location FriendlyName=Firefox; ImagePath=C:\Program Files\Mozilla Firefox\firefox.exe; PID=9460; But it didn't. What could cause the problem? Kind Regards!

All Replies (4)

more options

I'm on windows 8.1

more options

Did you grant a permission to access the location to the website?

Please read Does Firefox share my location with websites?

more options

Yes, I have granted the websites permission to access my location. Switching between 5GHz and 2.4GHz Wi-Fi networks partially resolves the issue, but only with Firefox. By "partially," I mean that it sometimes works and sometimes doesn't. At times, only one website will work, while at other times, all the websites will function correctly. I can't discern any particular pattern to this behavior. Interestingly, other devices connected to the same router do not experience this problem.

more options