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Standard Life login

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  • Last reply by FredMcD

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I have Firefox for IOS on a Mac. Since about 4th August 2021, my login to the Standard Life webpage has failed. It works in Safari. Has there been a recent Firefox update which is incapatible with the Standard Life login? Thanks for any ideas. Richard Goldsmith

I have Firefox for IOS on a Mac. Since about 4th August 2021, my login to the Standard Life webpage has failed. It works in Safari. Has there been a recent Firefox update which is incapatible with the Standard Life login? Thanks for any ideas. Richard Goldsmith

Chosen solution

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Chosen Solution

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.