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Account deactivated

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  • Last reply by Paul

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My Gmail account that I used to set up my Firefox account has been deactivated. I was signed in to Firefox then it signed me out. I tried signing back in and it said it sent me a email to confirm my account. But like I said that Gmail was deactivated. What can I do to re-establish my fire fox account. The username is *

My Gmail account that I used to set up my Firefox account has been deactivated. I was signed in to Firefox then it signed me out. I tried signing back in and it said it sent me a email to confirm my account. But like I said that Gmail was deactivated. What can I do to re-establish my fire fox account. The username is *

Modified by Paul

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Hi

Unfortunately there's no way to change or recover the email address associated with a Sync account. You would need to create a new account following the steps described in this article.

(I have removed personal information from your question for your privacy and security.)