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Firefox crashes

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  • 1 has this problem
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  • Last reply by philipp

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Crash ID: bp-17ccaeb6-696c-49f6-8e60-072da2161015

browsers crashes as soon as you attempt to go on the internet ( open webpage ) more often than not, browser will not open... and can only be started use the safe mode than crashes when you attempt to use the browser

I noticed a change in the look of the firefox browser a few weeks ago along the top where the minimize boxes are.. it is "cloudy" and/or faded out

Crash ID: bp-17ccaeb6-696c-49f6-8e60-072da2161015 browsers crashes as soon as you attempt to go on the internet ( open webpage ) more often than not, browser will not open... and can only be started use the safe mode than crashes when you attempt to use the browser I noticed a change in the look of the firefox browser a few weeks ago along the top where the minimize boxes are.. it is "cloudy" and/or faded out

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hi, thanks for reporting with a crash id - that particular crash signature seems to have received a fix in the upcoming firefox version 50, which you could try as beta at the moment: https://www.mozilla.org/firefox/channel/desktop/