Why does another application launch when I open a new tab? Plug-in is in Firefox and I can't get ride of it.
Every time I click "+" to open a new tab, I launch Bluebeam, a separate application in my computer. This started after I downloaded Bluebeam yesterday. I called their tech support, and they didn't know what to do. In the Applications tab under Options, the plug-in is listed as "bluebeam" and I can't get rid of it. Any fixes?
Thanks,
Chosen solution
Here's where I'm going with that last question: By default, Firefox prepares 15 tiles for the new tab page. If Firefox was not able to capture a thumbnail image for a site in a history tile, it may try to do so in the background when you open the new tab page, and perhaps that might be causing this strange request to launch an address in an outside application.
To remove that from the page, I can think of two possible approaches:
(1) Remove it from History. You can launch your history in the Library dialog using either:
- Ctrl+Shift+h
- History menu > Show All History
Now... presumably this is a recent visit somewhere, possibly related to the site where you got this software. Either scroll down through history or using the search box, if you can find any unusual URLs, particular starting with a protocol that Firefox doesn't handle normally (something other than http:// or https://) you could right-click > Delete those items.
(2) If that doesn't work, you could try to clear suspicious tiles from the new tab page, assuming you can access it.
Use Ctrl- to zoom out so you can see all 15 tiles, then hover suspicious thumbnails and click the "x" button at the upper right corner to block them from appearing on the page.
Does that help?
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Hi Yvonne, could you test in Firefox's Safe Mode? In Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem. This does not disable plugins.
If Firefox is not running: Hold down the Shift key when starting Firefox.
If Firefox is running: You can restart Firefox in Safe Mode using either:
- "3-bar" menu button > "?" button > Restart with Add-ons Disabled
- Help menu > Restart with Add-ons Disabled
and OK the restart.
Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).
Any improvement?
No, unfortuately! I still get a pop-up like this:
Hmm, there's something odd going on with your new tab page. What happens if you cancel that dialog -- do you get a blank page, or are tiles displayed, or does the message repeat?
Chosen Solution
Here's where I'm going with that last question: By default, Firefox prepares 15 tiles for the new tab page. If Firefox was not able to capture a thumbnail image for a site in a history tile, it may try to do so in the background when you open the new tab page, and perhaps that might be causing this strange request to launch an address in an outside application.
To remove that from the page, I can think of two possible approaches:
(1) Remove it from History. You can launch your history in the Library dialog using either:
- Ctrl+Shift+h
- History menu > Show All History
Now... presumably this is a recent visit somewhere, possibly related to the site where you got this software. Either scroll down through history or using the search box, if you can find any unusual URLs, particular starting with a protocol that Firefox doesn't handle normally (something other than http:// or https://) you could right-click > Delete those items.
(2) If that doesn't work, you could try to clear suspicious tiles from the new tab page, assuming you can access it.
Use Ctrl- to zoom out so you can see all 15 tiles, then hover suspicious thumbnails and click the "x" button at the upper right corner to block them from appearing on the page.
Does that help?
This did it! Thanks, jscher2000! Hope you have a great day.