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Lost emails from folder and unable to open attachments received

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by Matt

suryamohan
suryamohan
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unable to open attachments from email . a an error message " C:\Users\KVSURY~1\AppData\Local\Temp\Ef74LaWG.pdf.part could not be saved, because an unknown error occurred.

Also emails from 1 folder all went missing this morning and could not be restored or folder repaired. backup folder avaialble. how to restore lost emails from backup folder ??

unable to open attachments from email . a an error message " C:\Users\KVSURY~1\AppData\Local\Temp\Ef74LaWG.pdf.part could not be saved, because an unknown error occurred. Also emails from 1 folder all went missing this morning and could not be restored or folder repaired. backup folder avaialble. how to restore lost emails from backup folder ??

All Replies (1)

Matt
Matt
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  • Top 10 Contributor
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What does your anti virus report for it's activity. Both of those things sound like anti virus activity. The missing mail is often caused by the A/V deleting the whole mail file to get one usually innocuous message. The unknown error may also be a result of anti virus scanning. Especially as it involved a PDF. What A/V are you using.