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Sync error on one computer but not the other

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by cor-el

OmariMcCrary
OmariMcCrary
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http://pastebin.com/qRgz9ZUS

I tried another solution based on another user's pastebin but it didn't work for me. So now I post my error log hoping to fix this.

http://pastebin.com/qRgz9ZUS I tried another solution based on another user's pastebin but it didn't work for me. So now I post my error log hoping to fix this.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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The Sync version used in Firefox 34 and later uses the password manager to store the name (e-mail) and password to be used to connect to the Sync server. The chrome://FirefoxAccounts entry in the password manager stores the authentication data (kA and kB) in JSON format. Previous Firefox versions stored this data in the signedInUser.json file in the profile folder, but the current version only stores the sessionToken in this file and needs the password manager for the password.

  • chrome://FirefoxAccounts (Firefox Accounts credentials)

Do you see this entry in the Password Manager?

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

Try to delete the signedInUser.json file in the profile folder with Firefox closed and possibly delete the Weave folder as well.

You can use this button to go to the currently used Firefox profile folder: