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Firefox crashes

  • 1 reply
  • 3 have this problem
  • 10 views
  • Last reply by guigs

Abdul_Manaf
Abdul_Manaf
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When I'm trying to open some pages (random pages, last time it was youtube) fire fox is crashing. I reinstalled, updated & opened in safe mode, but still its happening.

This is my report ID. 93efb764-47c5-414f-b936-caab12150506

please help.

When I'm trying to open some pages (random pages, last time it was youtube) fire fox is crashing. I reinstalled, updated & opened in safe mode, but still its happening. This is my report ID. 93efb764-47c5-414f-b936-caab12150506 please help.

All Replies (1)

guigs
guigs
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Since its still happening when Firefox is in Safe Mode, it could be caused by an extension or something else.

There is a note in your troubleshooting information that says your driver is blocked because of the version, is it up to date?

Do you have a Firewall or antivirus installed that you can temporarily disable to see if this is causing it?

Lastly try: Troubleshoot Firefox issues caused by malware