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access denied

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this al… (read more)

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this also have tried reaching out to Comcast this is what i get:Access Denied You don't have permission to access "http://www.kroger.com/" on this server.

Reference #18.3539c917.1642620374.3e6b9278

Asked by Mary 1 week ago

Last reply by Mary 6 days ago

Checking for Updates Bug with Firefox

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox. In a nutshell I have a really really annoying bug with Firefox which is goin… (read more)

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox.

In a nutshell I have a really really annoying bug with Firefox which is going to cause me to pull all my hair out.

In the past the program used to check for updates and it used to work fine during this procedure.

Lately though I've been experiencing a really strange bug.

Whenever Firefox checks for updates the browser then cannot load a single webpage or anything while it is checking. Sometimes the checks can take around 3-5 minutes to complete.

Any videos or streams come to an eventual halt.

I have tried tweak a few settings in about:config such as app.update.interval

I have tried uninstalling and re-installing the browser - No change. This still happens usually about 5-8 times a day.

This computer is used for medical emergencies for our clients. We need a full functioning browser. I thought Firefox was that browser but I am beginning to think about installing something else now.

In these situations lives could be put at risk and I want to remedy this problem now before the new year. I imagine we will have a lot of patients coming in. I need to quickly submit forms at times and I really need a stable browser.

a) Can I turn off updates? I would prefer to check manually for updates once a week or so via Help -> About b) Can I reduce the frequency of the checks for updates? c) Is this going to be a normal feature for Firefox from now on?

Asked by reloadedx23 1 month ago

Last reply by reloadedx23 2 days ago

KEEP ME SIGNED IN/NO NOT WORKING IN MY LIVE.COM ACCT

SINCE THIS DOESN'T HAPPEN WHEN I SIGN INTO MY LIVE.COM EMAIL WHEN I USE EDGE, MICROSOFT SAYS THAT THIS IS A FIREFOX PROBLEM. MAYBE! AFTER I ENTER MY LOGIN PASSWORD TO GE… (read more)

SINCE THIS DOESN'T HAPPEN WHEN I SIGN INTO MY LIVE.COM EMAIL WHEN I USE EDGE, MICROSOFT SAYS THAT THIS IS A FIREFOX PROBLEM. MAYBE!

AFTER I ENTER MY LOGIN PASSWORD TO GET INTO MY LIVE.COM EMAIL, I AM RE-DIRECTED TO A WINDOW THAT ASKS IF I WANT TO STAY SIGNED IN (KEEP ME SIGNED IN). THE 2 CHOICES AVAILABLE ARE "NO" AND "DON'T SHOW THIS WINDOW AGAIN". NEITHER OF THESE 2 BUTTONS WORK AS I KEEP GETTING THEM EVERY TIME I LOG INTO MY EMAIL.
ONE THING I HAVE NOTED IS THAT IF I GO BACK 1 PAGE FROM THE "KMSI" PAGE, THIS OFTEN TAKES ME TO MY LIVE.COM EMAIL INBOX. THIS MAKES ME THINK THAT I AM BEING RE-DIRECTED TO THE "KMSI" PAGE! AS STATED EARLIER MS SAYS THIS IS A FIREFOX PROBLEM BECAUSE WHEN I LOG IN USING EDGE, THE BUTTONS WORK AND THE "KMSI" WINDOW DOESN'T RE-APPEAR!

THIS HAS BEEN GOING ON/OFF SINCE 11/18 AND HAVE BEEN TRYING TO GET MICROSOFT TO FIX THE PROBLEM SINCE THEN. ANY HELP IS GREATLY APPRECIATED! SINCERELY, D

Asked by DOLSZOWY 1 week ago

Last reply by DOLSZOWY 4 days ago

Why is Firefox crashing over and over

The past week or two it has been acting haywire and crashing daily. I uninstalled, re-installed, re-started computer. Nothing helps. I have attached picture of error me… (read more)

The past week or two it has been acting haywire and crashing daily. I uninstalled, re-installed, re-started computer. Nothing helps. I have attached picture of error message. windows 10 firefox version 92

https://imgur.com/a/L0JnN4P

picture crash report

Asked by Dog3456 4 months ago

Last reply by Dog3456 4 days ago

Switching back to normal firefox colors without altering my theme

As the title suggests, I just want firefox to be nice to use again. Since its latest update it is far from nice. Too much stuff is set to darkmode, even though I have goo… (read more)

As the title suggests, I just want firefox to be nice to use again. Since its latest update it is far from nice. Too much stuff is set to darkmode, even though I have googled like crazy and fiddled with most, if not all, about:config options to try and restore it.

I will do whatever it takes, but my firefox theme (abstract firefox) must remain intact. Surely there is something I can do in the userChrome.css or whatever it's called.

It is just so very tiring having to fix mistakes made by firefox, that keeps changing stuff for the worse. Changes that nobody ever asked for. I am giving the browser one more chance for old times sake, since I have been using it for 20 years or thereabouts. So please, firefox... stop trying to force your users into using stuff that your staff team or whatever likes to use. Think of your users.

And please help me out.

Thank you.

Asked by fopibab368 2 weeks ago

Last reply by fopibab368 5 days ago

Firefox suddenly cannot download any files

Not for the first time, I suddenly cannot download any files in firefox (from PDFs to wetransfer links etc.). I have followed every bit of online advice there is. In trou… (read more)

Not for the first time, I suddenly cannot download any files in firefox (from PDFs to wetransfer links etc.). I have followed every bit of online advice there is. In troubleshoot mode I can download files. However by a process of elimination it is not caused by hardware acceleration, addons or extensions or my avast antivirus. This is really troublesome and I really need to download a lot for work. Performing a refresh every couple of weeks is not the solution.

This problem has been around for at least two years now.

Asked by alex.ross 4 days ago

Last reply by alex.ross 3 days ago

the Proton UI SUCKS!!! I hate the black/dark background, and I cannot see the bookmark separators again..

I just installed FF v96.0.0 and immediately noted that the background is back to being black or dark themed again for this HORRIBLE PROTON UI.... I have been using Firefo… (read more)

I just installed FF v96.0.0 and immediately noted that the background is back to being black or dark themed again for this HORRIBLE PROTON UI.... I have been using Firefox since v2 or was it v4 so long time...

Mozilla I am tired of these terrible UI changes you keep making and it needs to stop... please at least add some user config options so we can at least disable the ugly proton UI features..! as the about:config proton UI options don't work right... anymore..

Asked by Melchior (aka Joseph) 2 weeks ago

Last reply by Melchior (aka Joseph) 1 day ago

Google Calendar not displaying correctly

I noticed just in the last few days that Google Calendar is not displaying certain items correctly anymore. I have tested this in Troubleshoot mode and the issue exists … (read more)

I noticed just in the last few days that Google Calendar is not displaying certain items correctly anymore.

I have tested this in Troubleshoot mode and the issue exists there as well, so I know it isn't one of my addons causing it. I have not changed any settings recently either.

Can someone please advise me on this issue?

Asked by Daniel 1 day ago

Last reply by Daniel 23 hours ago

Firefox Themes

Some time ago, my colour scheme in Firefox changed. I spent hours getting it back to what I wanted. Recently, following a PC restart it happened again, now I can't recove… (read more)

Some time ago, my colour scheme in Firefox changed. I spent hours getting it back to what I wanted. Recently, following a PC restart it happened again, now I can't recover my original Theme. Worse, 2 website's, ASDA & Tesco have changed colour to purple making it very difficult for my wife to read. It makes no difference to these websites whichever theme I set. When I open the same websites on Google Chrome, they appear normally. I have used Firefox for many years but now it gets ever more complicated making it more difficult to use. Often, if I need to update anything financial with suppliers, it fails to do so, then I have to switch to Google Chrome which works without any problems.

PS I tried to add images both by word doc. & PDF but clicking the 'Browse' button below could not find them in my explorer, they are there.

Asked by TJames 1 week ago

Last reply by TJames 3 days ago

missing bar

i restarted computer and firefox did a software update. once done, and firefox reopened i am missing the bar that had various websites I frequently use below the address … (read more)

i restarted computer and firefox did a software update. once done, and firefox reopened i am missing the bar that had various websites I frequently use below the address bar. for instance, mail, suddenlink, siebert, etc etc . How do i recover that?

Asked by georgebloom2000 1 day ago

Last reply by georgebloom2000 1 day ago

Images not populating in tabs

The images or symbols for different websites are not loading in tabs. I have reset several times. I have closed out of the widows and nothing. Is there a fix to have tab … (read more)

The images or symbols for different websites are not loading in tabs. I have reset several times. I have closed out of the widows and nothing. Is there a fix to have tab images populate normally? I attached a snip of 4 different websites all had images in 2021 and now they will not load.

Asked by szbradfo 3 days ago

Last reply by szbradfo 2 days ago

All bookmarks deleted after Firefox update. Nothing in "Old Firefox Data" folder helped to restore.

Please help me find and restore my missing bookmarks. There are hundreds of entries needed to access essential sites to pay bills, contact physicians, and much, much more… (read more)

Please help me find and restore my missing bookmarks. There are hundreds of entries needed to access essential sites to pay bills, contact physicians, and much, much more. I am embarrassed to admit that there are also some adult oriented bookmarks that remind this old man about his younger life. Thank you for your understanding and help.

Asked by Dr. Williams 1 day ago

Last reply by Dr. Williams 1 day ago

Weird red logo showing in some websites on Firefox

Hi there! For the past 3 days, my browser has started to show in some websites a weird red window (kinda reminds me of the youtube logo with inverted colors!). I've alre… (read more)

Hi there! For the past 3 days, my browser has started to show in some websites a weird red window (kinda reminds me of the youtube logo with inverted colors!). I've already tried 4 antiviruses, 3 antimalware, and I've tried reinstalling the browser cleanly but the issue keeps happening. The other browsers (Chrome, Opera, Edge) are working just fine. The issue happens only on some websites and not at all of them. What should I do now? Thank you!

Asked by ligiaflg 3 days ago

Last reply by ligiaflg 2 days ago

Trust Manager

I'd like to enable the Trust Manager for a series of PDF files. However, even though I've tried several times to do so through the Edit/Preferences function, I've not be… (read more)

I'd like to enable the Trust Manager for a series of PDF files. However, even though I've tried several times to do so through the Edit/Preferences function, I've not been able to do so. Nothing changes. I remain unable to access the docs.

Please help to enable this function?

Asked by gloriathiessen 5 days ago

Last reply by gloriathiessen 2 days ago

password reset email do not arrive

When i cannot login to a websitet for example because I forgot the password, I ask for a password reset mail. For some sites, these mails do not arrive. Changed emaiiadre… (read more)

When i cannot login to a websitet for example because I forgot the password, I ask for a password reset mail. For some sites, these mails do not arrive. Changed emaiiadresses, emaoilclient, not to, avail. Examples are Ryanair, Via Michelin aso.

Asked by JJV 4 days ago

Last reply by JJV 4 days ago

Cannot stream verizon tv on pc after recent firefox updates

When I try to launch Verizon TV on my computer, all I see is a red spinning circle. This started happening two or 3 days ago after a firefox update. I was hoping that tod… (read more)

When I try to launch Verizon TV on my computer, all I see is a red spinning circle. This started happening two or 3 days ago after a firefox update. I was hoping that today's update would fix this but it did not.

As suggested, I un-checked the DRM Content box but that did not resolve the issue. Nor did disabling the Widevine plug-in. When I did that, I receive the message, "You must enable DRM to play some audio or video on this page.. When I click the Enable DRM button, I see the same spinning red circle.

Since I have no issues watching Verizon TV on Chrome, this appears to be a Firefox/Widevine issue. Hopefully, it will be resolved shortly.

Asked by jddempsey88 4 days ago

Last reply by jddempsey88 2 days ago