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  • Archived

Bookmarks

It's no big deal but my music folder which is all YouTube wont sort by name all other bookmark folders I have sort fine. When I sort by name it is all random. This issue … (read more)

It's no big deal but my music folder which is all YouTube wont sort by name all other bookmark folders I have sort fine. When I sort by name it is all random. This issue started about 2 or 3 Firefox updates ago before it would sort by name no problem I am using 118.0.1 I don't know if YouTube has changed something with there icons or its just a bug in Fire Fox

Asked by zzombie hunter 7 months ago

Last reply by zeroknight 7 months ago

  • Archived

Visual styling of the tabs

Is there any way to make the tabs more clearly defined from one another? All the tabs seem to blend together visually. There is no line that separates each tab from the… (read more)

Is there any way to make the tabs more clearly defined from one another? All the tabs seem to blend together visually. There is no line that separates each tab from the one next to it. It's very annoying visually. Can this be changed with a setting?

Asked by Haru 7 months ago

Last reply by Terry 7 months ago

  • Archived

Firefox closes by itself or unresponsive then only opens at Taskbar but not in full screen

When Firefox closes by itself (crashes) or becomes unresponsive and I manually close it via Task Manager afterwards when I click on Firefox Desktop icon or Firefox taskba… (read more)

When Firefox closes by itself (crashes) or becomes unresponsive and I manually close it via Task Manager afterwards when I click on Firefox Desktop icon or Firefox taskbar icon Firefox opens but only at the Taskbar and not full Desktop screen.

See posted image.

The only fix is by deleting the Profile folder in Mozilla AppData hidden folder and replacing it with a restored copy from a System Backup file or a copy of a previous Mozilla Folder with Profiles Folder in it.

Once I replace the current Firefox Profile folder Firefox starts working normally again and starting full screen on my Windows Desktop.

This has been happening the last couple of Firefox versions and with the latest version installed.

Seems to be some sort of conflict with Windows 11 Pro or possibly a Windows security issue.

Thanks in advance

NOTE: I tried pressing Ctrl or Windows key + Arrow Keys to see if possibly it was hidden by Windows. Sometimes if I press Ctrl or Windows Key + and Arrow key the hidden app would show up. But this happens very rarely.

Asked by elstaci 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Deleting appdata/Mozilla/Firefox didn't result in a clean install

Have been fighting to get back to square one after an overly enthusiastic VPN system screwed up my browsers. Not just Firefox. I needed to do a clean install. So I foll… (read more)

Have been fighting to get back to square one after an overly enthusiastic VPN system screwed up my browsers. Not just Firefox.

I needed to do a clean install. So I followed the instructions to delete the appdata/mozilla/firefox directory.

I don't want stuff to look the way it was before the install. I just want to try to put things back together to my liking.

Is it stored somewhere else? Is the existence of a backup known?

Why can't there just be a question: "Clean install or Refresh?"

It should not be this hard

Asked by DebraBk 7 months ago

Last reply by cor-el 7 months ago

  • Archived

There is a Microsoft 365 ad completely blocking out my emails, no way to delete it

When I click on Firefox, my email comes up. Now the whole screen is covered up with an ad for Microsoft 365, and there is no way to delete it. I have tried re-booting a… (read more)

When I click on Firefox, my email comes up. Now the whole screen is covered up with an ad for Microsoft 365, and there is no way to delete it. I have tried re-booting and spent an hour trying to find solutions, which either don't apply to my problem or the solutions appear so complicated I can't follow them. I am 76, and just want to be able to do the most basic use of my computer.

Asked by cherikl 7 months ago

Last reply by Terry 7 months ago

  • Archived

Warning: probable security risk: Firefox has detected a potential security threat and has not proceeded towards https://website.com

Hello everybody, I own a website, let's say "website.com" I transferred it from one host provider to another. "website.com" is now hosted by the new host provider, I kn… (read more)

Hello everybody,

I own a website, let's say "website.com"

I transferred it from one host provider to another. "website.com" is now hosted by the new host provider, I know the transfer is now finished.

But when I browse the website and go to the URL website.com, I have this error message:

Warning: probable security risk Firefox has detected a potential security threat and has not proceeded towards If you access this site, attackers could steal information such as passwords, e-mails or credit card details. To find out more... Back (recommended) Advanced...

1/ Is it an SSL certificate error message?

2/ Should I solve this issue with my new host provider? What should I ask them?

Thanks a lot,

Asked by guillaume.payre 7 months ago

Last reply by cor-el 7 months ago

  • Archived

App loads, content does not - only spinning circles

Flipp flyer desktop app ceased to function after last update - page opens without flyer data - endless spinning circles only - will not load other Flipp pages such as si… (read more)

Flipp flyer desktop app ceased to function after last update - page opens without flyer data - endless spinning circles only - will not load other Flipp pages such as sign-in etc, NO error messages from Firefox. Desktop app works in Edge.

Asked by randb08 7 months ago

Last reply by zeroknight 7 months ago

  • Archived

Google drive promo blocks original view.

Get pop-up (or whatever you wish to call it) while browsing. No way of clearing it. It does not show in Task Manager. Closed all the Google (first name) processes no cha… (read more)

Get pop-up (or whatever you wish to call it) while browsing. No way of clearing it.

It does not show in Task Manager. Closed all the Google (first name) processes no change.

Screen shot attached.

Went into firefox help then closed help tab and then original tab OK.

Asked by skier80 7 months ago

Last reply by James 7 months ago

  • Archived

My BING homepage page suddenly will not load in Firefox.

I have always had my Windows 10 computer to open to the BING homepage in Firefox. Now, I get a gray screen with nothing on it, except a search bar. I can load it in "pri… (read more)

I have always had my Windows 10 computer to open to the BING homepage in Firefox. Now, I get a gray screen with nothing on it, except a search bar. I can load it in "private windows" and also on Microsoft Edge. Why has Firefox suddenly denied BING as my home page and has refused to let me get into it? It IS listed as my home page under TOOLS. I do NOT want to keep cleaning out the cookies all of the time, as I then have to re-log into everything else.

Asked by pwelders 7 months ago

Last reply by zeroknight 7 months ago

  • Archived

Down Grade

I have an older piece of equipment that I need to communicate with it and the 232 interface will only work through Firefox. I was told I can downgrade the current version… (read more)

I have an older piece of equipment that I need to communicate with it and the 232 interface will only work through Firefox. I was told I can downgrade the current version to 3.0, which is what I need, but I cannot find out how. HELP

Jeff

Asked by jwedge1726 7 months ago

Last reply by cor-el 7 months ago

  • Archived

locking up

On Windows 7 system (64 bit Home Premium Service pack 1) Firefox 113.3.1esr locks up the Asus Notebook UL30A. Firefox "ABOUT" indicates this version is 'up to date'. Fir… (read more)

On Windows 7 system (64 bit Home Premium Service pack 1) Firefox 113.3.1esr locks up the Asus Notebook UL30A. Firefox "ABOUT" indicates this version is 'up to date'. Firefox launches, runs for several minutes and then locks up the computer forcing a warm reboot (holding the power key down for several seconds till the system shuts down). Running CCleaner, checking registry and other components has not solved this issue. Uninstalling and reinstalling Firefox has not solved the problem. Installing a different browser (Chrome) has solved the lockup issue. Firefox cannot be used because of this issue.

This message is being sent via a Windows 11 system running Firefox 118.0.1

Asked by BarbieGee 7 months ago

Last reply by BarbieGee 7 months ago

  • Archived

Authentication Issue

Hello, I tried to login to the account and it asks me for 2 step authentication. I tried it in my google authenticator since you mentioned here the list of devices (http… (read more)

Hello,

I tried to login to the account and it asks me for 2 step authentication. I tried it in my google authenticator since you mentioned here the list of devices (https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication). Unfortunately its not working. I just scan the QR and entered the numbers generated and it shows error only. Kindly view the screenshot. Its irritating us alot and I was trying to fix this issue from yesterday there is no solution for this posted on your website. Even I tried the PC version Authy 2 step authentication app and its not working too. Kindly fix this issue as soon as possible.

Asked by contact938 7 months ago

Last reply by Terry 7 months ago

  • Archived

Tabs not syncronized between 2 PCs

Hello there, So I have this issue where the tabs I left opened on my PC are not showing up, only the ones from 3 days ago (even though I used it yesterday) Before, sync… (read more)

Hello there,

So I have this issue where the tabs I left opened on my PC are not showing up, only the ones from 3 days ago (even though I used it yesterday)

Before, sync would, I assume, work automatically when Firefox is closed or something like that, which isn't the case anymore for me, for the last few days/weeks..

So I'm wondering, what can I do to make it work like before?

Thanks in advance!

Asked by magmaster69 7 months ago

Last reply by magmaster69 7 months ago

  • Archived

Is it possible to downgrade a plugin to the previous version?

I'm trying to downgrade a plugin, but this answer is out of date + archived: https://support.mozilla.org/en-US/questions/1164888 … (read more)

I'm trying to downgrade a plugin, but this answer is out of date + archived: https://support.mozilla.org/en-US/questions/1164888

Asked by Rick 7 months ago

Last reply by Rick 7 months ago