website http//:www.photoranch.zenfolio.com won't display pictures
everything worked OK with version 24.0, updated to 25.0.1 and the website comes up with no errors but won't display the pictures. windows 7 64 bit
Chosen solution
This probably is mentioned in the above-linked article, but just in case:
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
- right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?
Read this answer in context 👍 0All Replies (5)
Hi ziceman,
Sorry you are having problems with Firefox
Is it only that website you have problems with ?
( I can access it ok and see pictures )
- See Websites look wrong or appear differently than they should
- Have you any security or ad-blocking related software installed on your machine ?
- If so what ?
- Could that be interfering ?
No, I have problems with other sites that have a pop-down type data entry field. An example is where I want a car part were you select the make, model & year of the car from pop-down lists. Some fields work & others don't. I am running Norton anti-virus, no changes on the computer other than the Firefox change from 24.0 to 25.0.1 Sites work OK when using Win Explorer, I an running Win7 Pro.
Chosen Solution
This probably is mentioned in the above-linked article, but just in case:
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
- right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?
Uninstall and reinstalling the software fixed it. Thanks for the help. John
Hi ziceman,
Glad it is fixed. Thanks for posting back.
I hope you did not loose any data doing the reinstall.
For others who may read this note that often simple reinstalls fail to solve Firefox problems. What may help is a clean reinstall where the Program files are deleted. (NOT the profile files). That is however is not usually the first remedial step suggested as even a clean reinstall fails to solve a lot of Firefox problems.
- see also Troubleshoot and diagnose Firefox problems_5-reinstall-firefox