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fire fox is redirecting my search

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  • 1 has this problem
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  • Last reply by patrickmc

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internet explorer seems to work ok,google chrome seems to be ok,but most of my seraches with firefox dont work

internet explorer seems to work ok,google chrome seems to be ok,but most of my seraches with firefox dont work

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Hello Traverse,

Thank you for contacting Mozilla Support and I'm sorry you're having issues with you searches. What site are they redirected to?

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Cheers, Patrick