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Can't open downloads

  • 2 replies
  • 3 have this problem
  • 12 views
  • Last reply by carnutbill

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I downloaded www.wifimediaconnect.philips.com a WIFI connect program for my Philips TV & can't open it. I'm using Ubuntu Mozilla Firefox. When I click on the program in my downloads I get a error message . "An error occurred while loading the archive." When I downloaded the same program on Windows Vista it opened & connected to the TV so I know the program works. I contacted Philips customercare & they said to "Run as Administrator". I installed Ubuntu so I thought I am the administrator.

I downloaded www.wifimediaconnect.philips.com a WIFI connect program for my Philips TV & can't open it. I'm using Ubuntu Mozilla Firefox. When I click on the program in my downloads I get a error message . "An error occurred while loading the archive." When I downloaded the same program on Windows Vista it opened & connected to the TV so I know the program works. I contacted Philips customercare & they said to "Run as Administrator". I installed Ubuntu so I thought I am the administrator.

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I'm not sure if you can run this program on Linux:

Supported Operating Systems:

* Microsoft Windows XP 32 bits with SP2
* Microsoft Windows Vista (32 bits/64 bits)
* Microsoft Windows 7 (32 bits/64 bits)

Minimum requirements
Intel Core 2 Duo 1.8GHz
512MB RAM
200MB free hard disk space
Wi-Fi 802.11g

Recommended requirements
Intel Core 2 Duo 2.1GHz
1GB RAM
200MB free hard disk space
Wi-Fi 802.11n
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I am running Windows Vista Business & Ubuntu Mozilla Firefox on the same laptop & www.wifimediaconnect.philips.com works when I run Windows but I can't install the program on Ubuntu Mozilla Firefox.

So I know the program will work on the computer.

I don't want to remove Windows from the computer untill I am sure my programs run on Ubuntu Mozilla Firefox. I contacted Philips customercare & they didn't say it wouldn't run on Ubuntu Mozilla Firefox