Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The download button on the taskbar does ot open the window/tab/popup with my current/completed downloads. It seems like it is there as the cursor changes.

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by cor-el

more options

I recently purchased a new Windows 8 laptop. On installing the newest version of firefox, I noticed that the download button on the address bar isn't functioning correctly. In other words, when I click it, the button "goes in" and my cursor changes to the pointing finger as if the popup window was there, but it is not visible. I a, left having to open the separate download window with CTRL J.

If there is no obvious solution, is there a way to change the settings so the separate download window opens automatically, as this is what I was used to with older Firefox versions I used.

I recently purchased a new Windows 8 laptop. On installing the newest version of firefox, I noticed that the download button on the address bar isn't functioning correctly. In other words, when I click it, the button "goes in" and my cursor changes to the pointing finger as if the popup window was there, but it is not visible. I a, left having to open the separate download window with CTRL J. If there is no obvious solution, is there a way to change the settings so the separate download window opens automatically, as this is what I was used to with older Firefox versions I used.

All Replies (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

You can also check for problems with the localstore.rdf file.