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Why does my eBay page not have the same buttons when I use Firefox as it does with the other browsers?

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

previer
previer
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Firefox has changed my eBay page. It no longer offers me a sold button. When I go in with IE or chrome the sold button is still there. How do I get it back on Firefox? I prefer Firefox because of the security and really do not want to use the others, but I need that button. Help, please! Thank you for your time, I really hope you have a fix for this! I thought it was an eBay thing but their help desk and several others I have spoken to still have the sold button. eBay told me to try using IE and there it was. So I went in with chrome and it was there. I uninstalled Firefox and reinstalled and went back in and the button is missing. Then I tried re-setting Firefox to the default and went back in and it still is not there. I had been using Firefox since early Feb. and just last night discovered the sold button is gone. I use it often in research, several times a day!

Firefox has changed my eBay page. It no longer offers me a sold button. When I go in with IE or chrome the sold button is still there. How do I get it back on Firefox? I prefer Firefox because of the security and really do not want to use the others, but I need that button. Help, please! Thank you for your time, I really hope you have a fix for this! I thought it was an eBay thing but their help desk and several others I have spoken to still have the sold button. eBay told me to try using IE and there it was. So I went in with chrome and it was there. I uninstalled Firefox and reinstalled and went back in and the button is missing. Then I tried re-setting Firefox to the default and went back in and it still is not there. I had been using Firefox since early Feb. and just last night discovered the sold button is gone. I use it often in research, several times a day!

All Replies (1)

cor-el
cor-el
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Please Update to the latest Firefox 20.0.x version.

  • Help > About Firefox

The Firefox Firefox 18.0 version that you currently run is no longer supported with security updates

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.