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Your Firefox profile cannot be loaded. It may be missing or inaccessible... Help!?

  • 5 replies
  • 44 have this problem
  • 15 views
  • Last reply by John99

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One moment I was able to use Firefox just fine and the next, I'm getting a pop up message:

Title: Missing Profile: Message: Your Firefox profile cannot be loaded. it may be missing or inaccessible.

I cannot open firefox at all and I'm at a loss of what to do. I can't even troubleshoot firefox because firefox is trying to open but it can't.

What I believe happened was that firefox was in the middle of updating/trying to open in safe mode and somehow got interrupted. I have been looking around online trying to find a solution and so far I've been coming up short and any help would be appreciated!

I have Windows 7.

Thanks!

One moment I was able to use Firefox just fine and the next, I'm getting a pop up message: Title: Missing Profile: Message: Your Firefox profile cannot be loaded. it may be missing or inaccessible. I cannot open firefox at all and I'm at a loss of what to do. I can't even troubleshoot firefox because firefox is trying to open but it can't. What I believe happened was that firefox was in the middle of updating/trying to open in safe mode and somehow got interrupted. I have been looking around online trying to find a solution and so far I've been coming up short and any help would be appreciated! I have Windows 7. Thanks!

Modified by XxMuggleGirlxX

All Replies (5)

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Try to delete the profiles.ini file to force Firefox to create a new default profile.

http://kb.mozillazine.org/Profiles.ini_file

http://kb.mozillazine.org/Profile_folder_-_Firefox

Modified by Amit Kumar Thakur

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I'm going to assume I don't have one because I haven't been able to find it.

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Hello, press Windows key+R to open the Run box, and then type:

%APPDATA%\Mozilla\Firefox

then click OK to open the file, the profile.ini file is a plain-text file, after you delete the file (as amitshree correct said above) then see :

Recovering important data from an old profile

Transferring data to a new profile - Firefox


thank you

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Yo!

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

^^^ right there my ninjas. Whoever posted this, it worked fast, easy, quick no worries.

Cheers,

Dave

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Note deleting profiles..ini forces Firefox to create a new profile.

The profile manager gives you better control over what happens. The profile manager actually works by modifying the profiles.ini file.

The profiles.ini file may be edited directly but I would strongly advise against that unless you know exactly what you are doing because you could break Firefox.