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How can I restore my old history & bookmarks if I didn't run backup before re-installing a new clean OS? I've been using Firefox for 7 years as default, help me

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  • Last reply by DrAlyHamed

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Hello, I believe that what I'm asking is simple & clear. Do you or do you not store user data backups on your servers? I've been using Firefox, as the default browser, for over 7 years. Naturally, I had to upgrade my pc's & operating systems several times through this period. Every time I use a new device & of course a new OS, I normally lose my old data (History & Bookmarks). If you keep records or backups of old users' data, there will be no problem & I could restore all my old data following your instructions. If not, which is probably the case, I'd like to suggest you consider developing or at least put more stress on running backup before uninstalling & re-installing a new OS for the users to pay more attention to this issue. That's all, thanks. Regards, Aly Hamed

Hello, I believe that what I'm asking is simple & clear. Do you or do you not store user data backups on your servers? I've been using Firefox, as the default browser, for over 7 years. Naturally, I had to upgrade my pc's & operating systems several times through this period. Every time I use a new device & of course a new OS, I normally lose my old data (History & Bookmarks). If you keep records or backups of old users' data, there will be no problem & I could restore all my old data following your instructions. If not, which is probably the case, I'd like to suggest you consider developing or at least put more stress on running backup before uninstalling & re-installing a new OS for the users to pay more attention to this issue. That's all, thanks. Regards, Aly Hamed

Chosen solution

hello aly, mozilla doesn't keep any of your history or bookmarks on its severs without your expressed consent (would be a horrible privacy policy otherwise) - there's the firefox sync feature which will store parts of your private data encrypted in the cloud, in case you've used that in the past you'd need 3 components to restore this data: your username, password & the recovery key...

otherwise i don't know of any way to get to your old data if you haven't kept any other backup of some sorts - unfortunately most of us are reminded to the importance of backups when it's already too late :-/

in regard to your suggestion: during the firefox uninstall procedure your personal data isn't removed per default, so it would still be there after a reinstall of the application - you'd have to explicitly check the option to clear this kind of data in the uninstaller. some general information on where to look if you want to backup your firefox data in the future is available here: Back up and restore information in Firefox profiles

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Chosen Solution

hello aly, mozilla doesn't keep any of your history or bookmarks on its severs without your expressed consent (would be a horrible privacy policy otherwise) - there's the firefox sync feature which will store parts of your private data encrypted in the cloud, in case you've used that in the past you'd need 3 components to restore this data: your username, password & the recovery key...

otherwise i don't know of any way to get to your old data if you haven't kept any other backup of some sorts - unfortunately most of us are reminded to the importance of backups when it's already too late :-/

in regard to your suggestion: during the firefox uninstall procedure your personal data isn't removed per default, so it would still be there after a reinstall of the application - you'd have to explicitly check the option to clear this kind of data in the uninstaller. some general information on where to look if you want to backup your firefox data in the future is available here: Back up and restore information in Firefox profiles

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Thanks Madperson