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Firefox closes ASA it opens unless it's set to private browsing

  • 5 replies
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

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it opens and closes immediately

it opens and closes immediately

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.


You can try to reset Firefox.

Reset creates a new profile and tries to import some settings from the old profile leaving the old profile intact.

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All Replies (5)

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

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Thanks for trying.

Won't open in safe mode. Only in private browsing.

When I try to uninstall, I get "Error 193 -"

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Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.


You can try to reset Firefox.

Reset creates a new profile and tries to import some settings from the old profile leaving the old profile intact.

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That worked. Thanks much.

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You're welcome