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suddenly when I click on a bookmark nothing happens

  • 2 replies
  • 2 have this problem
  • 52 views
  • Last reply by cor-el

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I was playing around and installed Chrome but decided to stay with Firefox. I uninstalled Chrome and re-booted and now when I click on a bookmark (either on the bookmark bar or the drop down list) nothing happens. I have restored from a backup, made sure the location is still in the properties, exported and imported, but no luck. All my bookmarks look fine, just nothing happens when I click on them any more.

I was playing around and installed Chrome but decided to stay with Firefox. I uninstalled Chrome and re-booted and now when I click on a bookmark (either on the bookmark bar or the drop down list) nothing happens. I have restored from a backup, made sure the location is still in the properties, exported and imported, but no luck. All my bookmarks look fine, just nothing happens when I click on them any more.

All Replies (2)

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Hi demoleon,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

Hopefully this helps!

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A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

You can also try to repair the places database with this extension: