Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get rid of a password that will not allow me to access an account

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by annapapp

more options

I have an account that will not let me access it with the username and password that I have recorded. How do I get rid of it so that I can crfeate a new username and password?

I have an account that will not let me access it with the username and password that I have recorded. How do I get rid of it so that I can crfeate a new username and password?

All Replies (3)

more options

Hi,

To view or delete the stored usernames/passwords: Tools (Alt + T) > Options > Security > Saved Passwords...

Options > Security

...............................................................................................................................

Useful links:

All about Tools > Options

Going beyond Tools > Options - about:config

about:config Entries

Page Info Tools (Alt + T) > Page Info, Right-click > View Page Info

Keyboard Shortcuts

Viewing Video without Plugins

Firefox Profile Folder & Files

Firefox Commands

Basic Troubleshooting

After Upgrading

Safe Mode

Problematic Extensions

Troubleshooting Extensions and Themes

Troubleshooting Plugins

Testing Plugins

more options

Click on the orange button in the top left hand corner of your screen, then click options. Then enter the security tab and click the button that says saved passwords. When you have done this, find the username and password you wish to delete, single click on it and click the remove button.

more options

Thanks for your help. I'll let you know if I am successful. I have asked several computer "expert" and none could give me the information you have given me. Thanks again! Anna