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google and other sites claim I have an OLD version. I have updated regularly and Just downloaded 8.0.1 and gmail claims I am still using an OLD version. ??? in English

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  • Last reply by candysward

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google and other sites claim I have an OLD version. I have updated regularly and Just downloaded 8.0.1 and gmail claims I am still using an OLD version. ??? in English

google and other sites claim I have an OLD version. I have updated regularly and Just downloaded 8.0.1 and gmail claims I am still using an OLD version. ??? in English

Chosen solution

Your useragent string shows up as 3.5.4. To fix do the following

  • Type about:config in the URL bar and hit Enter
  • If you see the warning, you can confirm that you want to access that page.
  • Filter = general.useragent.
  • Right-click the preferences that are bold, one line at a time, and select Reset.
  • Then restart Firefox
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Chosen Solution

Your useragent string shows up as 3.5.4. To fix do the following

  • Type about:config in the URL bar and hit Enter
  • If you see the warning, you can confirm that you want to access that page.
  • Filter = general.useragent.
  • Right-click the preferences that are bold, one line at a time, and select Reset.
  • Then restart Firefox
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Thank you so much, that seems to have taken care of the problem.