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I downloaded new version but firefox still says I need to update - why, and if there's an "install" step I'm missing why are there no instructions on how to do so???

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Why does Firefox insist that I'm still using version 3.whatever when I have faithfully downloaded new versions when it tells me to do so -- most recently version 8.whatever (today). If "downloading" isn't enough and there's also an "install" step, I have yet to find anywhere in the Firefox that tells me how to do so. I have restarted my computer, but that doesn't seem to make any difference. It still tells me I'm using an outdated version that soon will not be supported.

Why does Firefox insist that I'm still using version 3.whatever when I have faithfully downloaded new versions when it tells me to do so -- most recently version 8.whatever (today). If "downloading" isn't enough and there's also an "install" step, I have yet to find anywhere in the Firefox that tells me how to do so. I have restarted my computer, but that doesn't seem to make any difference. It still tells me I'm using an outdated version that soon will not be supported.

Chosen solution

There are 2 ways to update 1) using the built-in update function and 2) download an install the full version.

Let's do #2 for now. Go to http://www.mozilla.org/en-US/firefox/new/ and download the exe to your desktop. Close Firefox. Run the installer you downloaded to your desktop. Open up Firefox. If you are still told you are running the 3.6.24 version, your user agent may be messed up. Do the following if that is the case:

Type about:config in the URL bar and hit Enter

If you see the warning, you can confirm that you want to access that page.

Filter = general.useragent.

Right-click the preferences that are bold, one line at a time, and select Reset.

Then restart Firefox

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Chosen Solution

There are 2 ways to update 1) using the built-in update function and 2) download an install the full version.

Let's do #2 for now. Go to http://www.mozilla.org/en-US/firefox/new/ and download the exe to your desktop. Close Firefox. Run the installer you downloaded to your desktop. Open up Firefox. If you are still told you are running the 3.6.24 version, your user agent may be messed up. Do the following if that is the case:

Type about:config in the URL bar and hit Enter

If you see the warning, you can confirm that you want to access that page.

Filter = general.useragent.

Right-click the preferences that are bold, one line at a time, and select Reset.

Then restart Firefox

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What you are seeing sounds like the "advertised update" from Firefox 3.6 versions to Firefox 8.0.1 that started on 2011-12-01. See --> https://wiki.mozilla.org/Releases/Firefox_3.6_MU

This is the same as has occurred when prior versions were nearing their end-of-life. Support for Firefox 3.6 versions is likely to end in the first quarter of 2012.

There are changes in the interface from Firefox 3.6 to Firefox 4 and newer versions. See --> https://support.mozilla.com/en-US/kb/common-questions-after-updating-firefox

The new Firefox version can be made to closely resemble the 3.6 Firefox interface.

  1. See --> http://www.computertechtips.net/64/make-firefox-4-look-like-ff-3-6/
  2. See --> http://blog.fligtar.com/2011/01/16/how-to-customize-firefox-4s-ui/
  3. See --> Firefox 3 Theme for Firefox 4: https://addons.mozilla.org/en-US/firefox/addon/firefox-3-theme-for-firefox/
  4. Also see --> http://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar

The only currently supported versions are 3.6.24 and 8.0.1. Firefox 9.0 will be released on or about 2011-12-20 and will completely replace Firefox 8.0.1; an update to Firefox 3.6.25 from Firefox 3.6.24 will likely occur around that same time to correct any new security/stability issues found in Firefox 3.6.24.


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