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Firefox won't take my password when logging into samsclub.com but IE will. How to fix?

  • 2 replies
  • 4 have this problem
  • 3 views
  • Last reply by WaveJumper

WaveJumper
WaveJumper
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I was an Internet Explorer user who just switched to Firefox. When trying to log in to my Samsclub.com account, the sign-in screen wouldn't take my samsclub password.

When I switched back to IE, that browser took the password and I was able to gain access to my account.

Don't know why it took in IE but not in Firefox. I prefer Firefox to IE. Is there a fix for this? I haven't had this problem (so far) when logging in to other sites that are password protected.

I was an Internet Explorer user who just switched to Firefox. When trying to log in to my Samsclub.com account, the sign-in screen wouldn't take my samsclub password. When I switched back to IE, that browser took the password and I was able to gain access to my account. Don't know why it took in IE but not in Firefox. I prefer Firefox to IE. Is there a fix for this? I haven't had this problem (so far) when logging in to other sites that are password protected.

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
WaveJumper
WaveJumper Question owner
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Thank you! Solution worked.