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When I try to put new download into Apps folder, I'm told it can't load b/c I am currently running Firefox, but I'm not -- no internet was happening at all. I tried 3x.

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by jezanna

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(I had already downloaded the new version.)

(I had already downloaded the new version.)

All Replies (3)

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Make sure are you using Firefox 7?

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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

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Thanks! I will try your suggestion.