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How do I use NewTab URL?

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  • 14 have this problem
  • 8 views
  • Last reply by Hasan

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I recently downloaded a program that now makes all my new tabs open to a Yahoo search. I would like my new tabs to pen a new page so I downloaded the NewTab URL add-on, but don't know how to use it. I set my options to blank page, but a yahoo search is still opening in the new tab.

I recently downloaded a program that now makes all my new tabs open to a Yahoo search. I would like my new tabs to pen a new page so I downloaded the NewTab URL add-on, but don't know how to use it. I set my options to blank page, but a yahoo search is still opening in the new tab.

All Replies (2)

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You need to figure out what you have installed that is causing a new tab to show that Yahoo search page.

See if this helps you sort that out:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

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-> Tap ALT key or press F10 to show the Menu Bar

-> go to Help Menu -> select Restart with Add-ons Disabled

Firefox will close then it will open up with just basic Firefox. Now do this:

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Toolbars -> unselect All Unwanted/Incompatible Toolbars

-> go to Tools Menu -> Clear Recent History -> Time range to clear: select "EVERYTHING" -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click Clear Now

-> go to Tools Menu -> Options -> General -> in Startup section click Reset to Default button

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites

-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click Clear Now button

-> Click OK on Options window

-> click the Favicon on SearchBar -> click Manage Search Engines -> select all Unwanted Search Engines and click Remove -> click OK

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious/Incompatible Extensions (Add-ons) -> Restart Firefox

-> go to Tools Menu -> Add-ons -> Appearance section -> REMOVE All Unwanted/Suspicious/Incompatible Themes (Persona) -> Restart Firefox

You can enable your Known & Trustworthy Add-ons and Themes later. Check and tell if its working.